Dynamic and results-oriented professional with extensive experience in customer service and sales. Excelled in building customer relationships, achieving sales targets, and enhancing team productivity. Demonstrates exceptional organizational skills and interpersonal communication. Proven track record of quickly adapting to new high technologies and consistently delivering exceptional customer satisfaction.
Overview
17
years of professional experience
Work History
SM Marikina Dept. Store
Promodiser
02.2023 - 02.2025
Job overview
Skilled at working independently and collaboratively in a team environment.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Learned and adapted quickly to new technology and software applications.
Resolved problems, improved operations and provided exceptional service.
Metro Gaisano Ayala
Sales Associate
08.2022 - 01.2023
Job overview
Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Kaking Shopping Center
Sales Clerk
07.2019 - 08.2022
Job overview
Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Developed strong relationships with customers, driving repeat business and loyalty.
Kept front check out area clean and organized for efficient service.
G & C Corporation
Team Leader Repacker
12.2014 - 01.2017
Job overview
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Adventure Cafe & Resto
Receptionist
04.2012 - 09.2012
Job overview
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Kept reception area clean and neat to give visitors positive first impression.
Managed multiple tasks and met time-sensitive deadlines.
Biohazard Restaurant
Waitress Trainee
03.2008 - 05.2008
Job overview
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.