Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Florame Labajo

Bagong Barrio West, Caloocan City
Florame Labajo

Summary

  • Dynamic and results-oriented professional with extensive experience in customer service and sales. Excelled in building customer relationships, achieving sales targets, and enhancing team productivity. Demonstrates exceptional organizational skills and interpersonal communication. Proven track record of quickly adapting to new high technologies and consistently delivering exceptional customer satisfaction.

Overview

17
years of professional experience

Work History

SM Marikina Dept. Store

Promodiser
02.2023 - 02.2025

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.

Metro Gaisano Ayala

Sales Associate
08.2022 - 01.2023

Job overview

  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Kaking Shopping Center

Sales Clerk
07.2019 - 08.2022

Job overview

  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Kept front check out area clean and organized for efficient service.

G & C Corporation

Team Leader Repacker
12.2014 - 01.2017

Job overview

  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Adventure Cafe & Resto

Receptionist
04.2012 - 09.2012

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.

Biohazard Restaurant

Waitress Trainee
03.2008 - 05.2008

Job overview


  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.

Education

Gaas, National High School
Gaas, Balamban, Cebu

04.2010

Gaas, Elementary School
Gaas, Balamban, Cebu

04.2003

Skills

Self motivation

Timeline

Promodiser

SM Marikina Dept. Store
02.2023 - 02.2025

Sales Associate

Metro Gaisano Ayala
08.2022 - 01.2023

Sales Clerk

Kaking Shopping Center
07.2019 - 08.2022

Team Leader Repacker

G & C Corporation
12.2014 - 01.2017

Receptionist

Adventure Cafe & Resto
04.2012 - 09.2012

Waitress Trainee

Biohazard Restaurant
03.2008 - 05.2008

Gaas, National High School

Gaas, Elementary School

Florame Labajo