Flora May P. Parame
Sr. Concessionaire Supervisor
Tagum City, Davao Del Norte
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
11
11
years of professional experience
Work History
Sr. Concessionaire Supervisor
Suyen Corporation
01.2014 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Monitoring of stocks, order stocks when needed.
- Maintains organized stocks both selling area and stockroom.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
Encoder /Assistant Purchaser
G & P Convenience Store
05.2013 - 10.2013
- Optimized workflow processes by identifying areas for improvement during daily tasks.
- Supported management in decision-making by providing accurate and timely reports based on entered data.
- Enhanced team efficiency by maintaining organized electronic files and records.
- Implemented personalized keyboard shortcuts for faster typing speed and increased efficiency during daily tasks.
Education
Bachelor of Science - Information Technology
Aces Tagum College
Tagum City, Davao Del Norte 04.2001 -
Skills
Strategic Planning
Inventory Control
Business Development
Operations Management
Schedule development
Staff Discipline
Complex Problem-Solving
Training and mentoring
Time Management
Active Listening
Computer Literate
Timeline
Sr. Concessionaire Supervisor
Suyen Corporation
01.2014 - Current
Encoder /Assistant Purchaser
G & P Convenience Store
05.2013 - 10.2013
Bachelor of Science - Information Technology
Aces Tagum College
04.2001 -