Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Work Availability
Quote
Timeline
Generic
Flora Mae Abayon

Flora Mae Abayon

Cebu

Summary

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A focused and communicative individual possessing data entry, time management, and customer service skills. Offering almost two years of experience providing quality administrative support to the company and its employees.

Overview

9
9
years of professional experience

Work History

Virtual Admin Assistant

Linguo Go Information Technologies And Services
06.2022 - Current
  • Facilitated smooth communication between departments by acting as the liaison for interdepartmental requests and information sharing.
  • Supported successful project completion by accurately tracking progress and preparing detailed status reports for stakeholders.
  • Increased productivity by providing timely administrative support to multiple project teams simultaneously.
  • Handled confidential information discreetly, ensuring the privacy of clients.
  • Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.

Sales Supervisor

Green Peaks Wood Resources
11.2014 - 11.2023
  • Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
  • Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Managed budgets effectively while maintaining proper inventory levels throughout the year ensuring optimal profitability without compromising service quality.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.

Education

Bachelor of Elementary Education - Education

Cebu Technological University
Carmen Cebu Philippines
03.2014

Skills

  • Workflow Optimization
  • Adaptability and Flexibility
  • Continuous Improvement
  • Teamwork and Collaboration
  • Attention to Detail
  • Professionalism
  • Self Motivation
  • Document Preparation
  • Administrative Support
  • Interpersonal Communication
  • Multitasking Abilities
  • Flexible and Adaptable
  • Data Entry
  • Basic Math
  • Time Management
  • Dependable and Responsible

Additional Information

  • Proven track record with over 8 years of experience as a Sales Personnel and Virtual Administrative Assistant, demonstrating exceptional customer service skills in handling diverse customer needs and inquiries.
  • Excellent written and verbal communication skills both in English and Filipino language, honed through years of interaction with customers and collaborating with teams.
  • Adept team player with the ability to collaborate seamlessly within a team environment while also demonstrating the capacity to work independently when required.
  • Strong organizational skills acquired through extensive experience in managing sales responsibilities and virtual administrative tasks.
  • Proficient in using a range of applications and programs, including Microsoft Office (Word, Excel, PowerPoint), and communication platforms (Discord, WhatsApp, Zoom, Skype). Tech-savvy with the capability to adapt and utilize various apps and programs to enhance job efficiency.
  • Proven ability to work under pressure, adapting to challenging situations with a calm demeanor and maintaining a positive attitude.
  • Strong attention to detail.
  • Skilled in handling administrative and data entry tasks.

Languages

English
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Timeline

Virtual Admin Assistant

Linguo Go Information Technologies And Services
06.2022 - Current

Sales Supervisor

Green Peaks Wood Resources
11.2014 - 11.2023

Bachelor of Elementary Education - Education

Cebu Technological University
Flora Mae Abayon