Summary
Overview
Work History
Education
Skills
Sports, Travel, Movies, Reading, Music.
Timeline
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Fernando P. Sotes

Fernando P. Sotes

Mandaue City

Summary

I am currently looking for a Part Time Job, Currently employed at Private Bank here in Cebu City, my Career is related to Banking Industry, I’ve been of service for almost 7 years now, I’m Passionate enough and Goal Driven. And I’m hungry to learn more.

Developed essential skills in customer-focused environment, excelling at addressing customer needs and resolving issues efficiently. Demonstrated ability to handle high-pressure situations with professionalism and composure. Seeking to transition into new field where these transferrable skills can drive success and foster positive outcomes.

Overview

8
8
years of professional experience

Work History

Retail Supervisor

Online Business
11.2023 - 10.2024

I'm responsible for the daily operation of the shop, like checking the quality of the item, entertaining the customers, and also checking the competition among other shop owners.

Service Associate

RCBC Savings Bank
12.2017 - 05.2022
  • Work in a Bank as Service Associate for 7 years
  • Responsible in handling Client's over the counter transactions
  • Selling bank product's
  • Making daily reports
  • Organizing Documents and Emails
  • Computer related task

RC Clerk

Sanford Marketing Corporation
06.2017 - 08.2017

Work as RC Clerk in Sanford Marketing Corporation for few months, i was able to received a lot of deliveries, and check quantifiable amount of goods.

I'm responsible of the quality of item's to be displayed, checking the products being delivered and being displayed, and making end of day reports.

Customer Service Sales Associate

Bank of the Philippine Islands (BPI)
02.2023 - Current
  • Maintaining relationship with client
  • Building Rapport
  • Selling Bank Products
  • Customer Service
  • Answering Phone Calls
  • Dealing Complaints
  • Computer related task

Education

Bachelor of Science - Business Administration, Financial Management

Tañon College
San Carlos City, Negros Island
01.2017

High School -

Calatrava National High School
Calatrava Negros Occidental
01.2013

Elementary School -

Paaralang Buhay Ng Imelda Elementary School
Imelda Titay Zamboanga Sibugay
03.2008

Skills

  • Excellent Communication skills
  • Proficient in Microsoft (Word, PowerPoint and Excel)
  • Attended Various Seminars related to Banking
  • Have background for Adobe and Animation
  • Administrative Skills (Time Management, Organizational Skills, Email Management, Etc)
  • Complaint handling
  • Sales experience
  • Cross-selling and upselling
  • Support in Bank Products services
  • Customer service excellence
  • Client relationship building
  • Payment processing
  • Multitasking and organization
  • Listening skills
  • Computer skills
  • Attention to detail

Sports, Travel, Movies, Reading, Music.

I played Basketball, Badminton, Volleyball since my youth.

I liked to travel to different places to explore and learn their values and cultures.

I like watching movies during my free time, such as Action and Thriller Movies.

I also like to read books, Fiction and Novel kind of Books.

Im also into Music, Country or old songs is what im into or the Classic one.


Timeline

Retail Supervisor

Online Business
11.2023 - 10.2024

Customer Service Sales Associate

Bank of the Philippine Islands (BPI)
02.2023 - Current

Service Associate

RCBC Savings Bank
12.2017 - 05.2022

RC Clerk

Sanford Marketing Corporation
06.2017 - 08.2017

Bachelor of Science - Business Administration, Financial Management

Tañon College

High School -

Calatrava National High School

Elementary School -

Paaralang Buhay Ng Imelda Elementary School

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Fernando P. Sotes