Ferissa Jaso-jaso
Porac, Province Of Pampanga
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Infosys BPM
SM Clark Mabalacat Angeles City Pampanga
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Receptionist
Jobclean
SM Clark Mabalacat Angeles City Pampanga
12.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Eastern Porac National High School
Manibaug Libutad Porac Pampanga 05-2021
Skills
- Customer service
- Data entry
- Computer skills
- Microsoft outlook
- Administrative support
- Office management
- Professional and mature
- Mail management
Timeline
Administrative Assistant
Infosys BPM
08.2023 - Current
Receptionist
Jobclean
12.2022 - 08.2023
High School Diploma -
Eastern Porac National High School