Ferdinand Jr. Isidro
Registered Nurse
Summary
Dedicated case manager with expertise in telehealth and remote patient monitoring. Proven track record of developing personalized care plans and ensuring accurate documentation within Epic Systems.
Overview
7
7
Certifications
6
6
years of professional experience
Work History
Utilization Management Nurse
EXL Service
01.2026 - Current
- Conducted concurrent clinical reviews using MedCompass and Citrix to optimize patient care efficiency.
- Coordinated discharge planning needs, ensuring smooth transitions and continuity of care.
- Maintained precise documentation of patient interactions to support compliance and quality standards.
- Reviewed ICD-10 codes and MCG guidelines to ensure accurate clinical documentation and adherence to healthcare regulations.
Case Manager
SHEARWATER HEALTH
Cebu CIty, Philippines
08.2024 - 12.2025
- Coordinated patient care remotely, ensuring continuity of services across healthcare providers and settings.
- Developed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Facilitated referrals to specialists, community resources, and support services.
- Reviewed and analyzed patient records using Epic Systems and Cerner to support clinical decision-making and care coordination.
- Ensured accurate, timely, and compliant documentation within EPIC and Cerner in accordance with healthcare regulations.
- Organize patient discharge by arranging for patient resources and services such as home health care, medical equipment, and community resources.
Health Clinical Services Analyst
ACCENTURE INC.
Cebu City, Philippines
05.2023 - 06.2024
- Accurately documented patient encounters in real-time, including history, physical exams, assessments, and treatment plans
- Assisted physicians by preparing and updating electronic medical records (EMR) to improve workflow efficiency
- Transcribed medical dictations, ensuring completeness and compliance with healthcare documentation standards.
- Managed patient charts, including lab results, imaging reports, and referral documentation.
- Maintained strict patient confidentiality in accordance with HIPAA and institutional policies.
- Reviewed charts for accuracy, completeness, and proper coding to support billing processes.
COVID Nurse
DEPARTMENT OF HEALTH - REGION 7
06.2020 - 12.2022
- Delivered direct patient care to COVID-19 patients in isolation units, ensuring strict adherence to infection control and PPE protocols.
- Monitored and assessed patients with respiratory distress, promptly escalating care for deteriorating conditions.
- Administered medications, oxygen therapy, and assisted with ventilator management as part of critical care support.
- Educated patients and families on COVID-19 prevention, treatment plans, and post-discharge care.
- Maintained accurate and timely documentation of patient status, interventions, and outcomes.
- Supported hospital infection control initiatives, contributing to reduced transmission within the facility.
- Assisted in triage and prioritization of patients based on severity of symptoms and resource availability.
- Provided emotional support and compassionate care to patients in isolation and distress.
Education
Bachelor of Science - Nursing
University of The Visayas
Mandaue City, Cebu, Philippines 04.2001 -
Skills
Electronic Health Record (EHR) Management
Epic Systems (EHR Navigation, Documentation, Care Coordination)
Cerner (Chart Review, Order Entry, Patient Tracking)
Medical Documentation & Real-Time Scribing
Care Coordination & Case Management
Telehealth & Remote Patient Monitoring
Attention to Detail & Accuracy
Triage & Patient Prioritization
Care Plan Development & Implementation
Certification
Nursing Licensure Examination (NLE) Passer
Timeline
Utilization Management Nurse
EXL Service
01.2026 - Current
EPIC Inpatient Case Managemen
11-2024
Case Manager
SHEARWATER HEALTH
08.2024 - 12.2025
HIPAA Certification
07-2023
Health Clinical Services Analyst
ACCENTURE INC.
05.2023 - 06.2024
IV Therapy Training (IVT Certification)
04-2022
Advanced Cardiovascular Life Support (ACLS)
10-2021
Basic Life Support (BLS)
08-2021
Infection Prevention & Control Training
03-2021
COVID Nurse
DEPARTMENT OF HEALTH - REGION 7
06.2020 - 12.2022
Nursing Licensure Examination (NLE) Passer
12-2019
Bachelor of Science - Nursing
University of The Visayas
04.2001 -