Summary
Overview
Work History
Education
Skills
Software
Timeline
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Fer Bantayan

Fer Bantayan

Transcriber/ Virtual Assistant
Iligan

Summary

Professional transcription expert with track record of providing high-quality transcription services. Known for reliability and adaptability to changing project requirements. Excels in team collaboration and achieving precise results. Proficient in maintaining accuracy and confidentiality.

Overview

1
1
Language
5
5
years of professional experience

Work History

Virtual Assistant

Upside
05.2021 - Current
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Conferred with customers by telephone, chat or email to provide information.
  • Promoted company values through consistent representation of brand voice in all written communications.

Transcriber

Sam Kwak
03.2022 - 04.2024
  • Enhanced transcript accuracy by meticulously proofreading and editing transcriptions for grammar, punctuation, and formatting.
  • Maintained strict adherence to client confidentiality by securely handling sensitive documents and audio recordings.
  • Collaborated proactively within a team setting to complete large-scale projects within tight deadlines without compromising quality standards.
  • Verified accuracy of transcribed material prior to finalization.

Transcriber

Maricar
01.2022 - 03.2024
  • Met all confidentiality guidelines as directed by company.
  • Adapted swiftly to different industries'' terminologies through thorough research on subject matters before beginning each transcription assignment.
  • Transcribed court documents and records to enhance traceability and overall organization.
  • Enhanced comprehension of diverse accents and dialects through consistent exposure to various speakers, allowing for more accurate transcriptions in multicultural contexts.

Education

BBA - Accounting

STI College
Iligan
04.2001 -

High School Diploma -

STI College
Iligan City, Soccsksargen, Philippines
04.2001 -

Skills

Customer service

Microsoft office

Data entry

Attention to detail

Quality control

Word processing

Proofreading

Error correction

Quality control guidelines

Grammar proficiency

Patience and perseverance

Software

Google Sheets

Canva

Photoshop

Transcribe

Timeline

Transcriber

Sam Kwak
03.2022 - 04.2024

Transcriber

Maricar
01.2022 - 03.2024

Virtual Assistant

Upside
05.2021 - Current

BBA - Accounting

STI College
04.2001 -

High School Diploma -

STI College
04.2001 -
Fer BantayanTranscriber/ Virtual Assistant