Feljohn Lacaba

• Offered reference and technology support in person and via chat and online to support academics.
• Provided customers with information through email or online support chat.
• Monitored online chats and emails from player support agents to verify compliance with responsible gaming procedures and policies.
• Engaged in user support interactions via chat and email platforms.

• Streamlined payment processes by implementing efficient systems and reducing processing times.
• Closely monitored outstanding balances to maintain optimal cash flow levels within the organization.
• Managed a high volume of invoices efficiently, ensuring timely payment while minimizing errors or duplicate payments.
• Successfully negotiated better payment terms with suppliers, resulting in cost savings for the company.

Making Payroll, Monitoring the Area, Making Billing, Monitoring the Manpower.