Felix Delos Santos
Sr. Operation Manager / Supply Chain Management
Calamba City
Summary
Operations Manager and talented leader with 6 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
Work History
Sr. Operations Manager Manufacturing and Supply Chain Management
Assemblepoint Philippines Incorporated
8 2018 - 4 2024
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
- Developed systems and procedures to improve operational quality and team efficiency.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Provided leadership for continual management and employee training initiatives.
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
- Procured contracting arrangements with sub-contractors and service providers.
- Developed comprehensive risk management plans to mitigate potential threats to organizational stability and growth.
- Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
- Allocated resources to planned programs according to business objectives.
- Safeguarded company assets through diligent inventory control measures that minimized loss due to shrinkage or theft.
PROXY MANAGER PRODUCTION/SUPPLY CHAIN/ENVIRONMENTAL MANAGING HEAD
BEMAC Electric Transportation Pihilippines Incorporated
09.2017 - 07.2018
- Devise and use fruitful sourcing strategies
- Negotiate with external vendors to secure advantageous terms
- Foresee alterations in the comparative negotiating ability of suppliers and clients
- Control spend and build a culture of long-term saving on procurement costs
- Review or update supply chain practices in accordance with new or changing environmental policies, standards, regulations, or laws
- Develop material costs forecasts or standard cost lists
- Assess appropriate material handling equipment needs and staffing levels to load, unload, move, or store materials
- Appraise vendor manufacturing ability through on-site visits and measurements
- Negotiate prices and terms with suppliers, vendors, or freight forwarders
- Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities
- Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes
- Collaborate with other departments, such as procurement, engineering, and quality assurance, to identify or qualify new suppliers.
SUPPLY CHAIN SUPERVISOR/ SAFETY OFFICER / ENVIRONMENTAL MANAGING HEAD
BEMAC Electric Transportation Pihilippines Incorporated
05.2014 - 08.2017
- Conducted regular vendor evaluations to maintain high-quality partnerships and mitigate potential risks in the supply chain.
- Implemented lean methodologies to eliminate waste within the supply chain, leading to increased operational efficiency.
- Developed and maintained strong relationships with key suppliers, facilitating open communication and fostering collaborative partnerships.
- Managed staff members to perform duties in accordance with established procedures.
- Monitored supplier performance metrics, proactively identifying areas for improvement and driving corrective actions when necessary.
- Collaborated with cross-functional teams to develop demand forecasts, ensuring adequate inventory levels for optimal order fulfillment.
- Enhanced supply chain efficiency by streamlining processes and implementing new software solutions.
LOGISTICS COORDINATOR / ASSET AND INVENTORY COORDINATOR
WEATHERFORD INT. ASIA PACIFIC PTE. LTE PHI. BRANCH OIL AND GAS
08.2012 - 04.2014
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Tracked orders and notified customers of status or potential delays.
- Generated monthly performance reports to track and analyze shipping trends.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
WAREHOUSE CUSTODIANS
DELTA DESIGN PHIL., LLC
02.2010 - 08.2012
- Ensure that all materials needed by the production were delivered
- Played a vital role in supporting company sustainability initiatives through responsible waste management practices.
- Played a key role in minimizing product damage by ensuring careful handling practices were followed at all times within the warehouse.
- Conduct weekly and monthly reconciliation of actual warehouse vs
- Withdrawal
- Conduct daily inventory usages of materials production output vs
- Manually encodes newly delivered Materials coming from supplier through Delivery Receipt.
- Improved warehouse efficiency by implementing an effective custodial schedule and routine.
LOGISTICS OFFICER
INTEGRATED PACKAGING LOGISTICS MANUFACTURING INC.
8 2009 - 1 2010
- Developed logistical checklists to guide activities support.
- Managed functional areas of logistics.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Improved shipment tracking capabilities by implementing real-time visibility tools for accurate status updates from origin to destination.
- Collaborated closely with sales teams to align logistic strategies with customer requirements, ensuring optimal service levels and positive client experiences.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
PROJECT IN-CHARGE (Senior Supervisor)
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
09.2008 - 06.2009
- Plan strategies and disseminate for execution
- In-charge of planning schedule for bundling operation
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
- Implemented cost-saving initiatives, reducing operational expenses without compromising quality or productivity.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
TIME and MATERIAL SUPERVISOR
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
07.2008 - 09.2008
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
SAP ENCODER AND BUNDLING OPERATION EXECUTIONER
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
02.2006 - 07.2008
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Maintained daily production logs of activities and completed work.
- Scanned documents and saved in database to keep records of essential organizational information.
- Improved data accuracy by meticulously inputting information into the system.
- Backtracks/ fixes erroneous data inputted in the SAP System Inventory.
- Updates usages/confirms all finished goods made by the production to update used Packaging Materials (PM’s). • Goods Transfer of Packaging Materials (PM’S) transferred to production & all lines returned PM’s to CM Warehouse
CDC COORDINATOR
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
03.2004 - 02.2006
- Daily reconciliation of actual count of Pallet Tracking vs
- SAP System vs
- RTCI'S System
- Conduct visual inspection for the outgoing Finished Goods & ensure that all outgoing Finished Goods were in good Quality condition & exact Quantity based on the Pallet pattern.
MATERIAL HANDLER
YAZAKI-TORRES
07.2002 - 12.2003
- Ensure that all materials needed by the production were delivered
- Conduct weekly and monthly reconciliation of actual warehouse vs
- Withdrawal
- Conduct daily inventory usages of materials production output vs
- Materials withdrawal
- Manually encodes newly delivered Materials coming from supplier through Delivery Receipt.
Education
Bachelor of Science - Industrial Engineering
UNIVERSITY OF BATANGAS (UB)
Batangas, Province Of Batangas, Philippines 04.2001 -
Associate of Science - Diploma in Information Technology
SYSTEM TECHNOLOGY INSTITUTE (STI)
Calamba, Province Of Laguna, Philippines 04.2001 -
High School Diploma -
Camp Vicente Lim National High School
Calamba, Province Of Laguna, Philippines 04.2001 -
No Degree - Primary Education
Tetuan Central School
Zamboanga City, Province Of Zamboanga Del Sur, Philippines 04.2001 -
Skills
- Operations Management
- Strategic Planning
- Performance Management
- Team Leadership
- Reconciliation, Inventory Management and Logistics Management
- Sales and Marketing Strategy
- Product Development Management
- Problem-solving abilities
- Decision-Making
- Supplier Negotiation Expert
- Budget Control
Personal Information
Born : December 14, 1983
Birthplace : Zamboanga City
Nationality : Filipino
Civil Status : Married
Dialect : English, Tagalog, Chavacano & Bisaya
References
Ms. Maria Lyzel Monilias, Sales Manager, Almazora Motors Corporation, +639959625399
Mr. Ryan Sanchez, Production Manager, Almazora Motors Corporation, +639761596403
Mr. Rodolfo De Guzman, HSE and RSO officer, Weatherford Asia Pacific PH Branch, +639323944747
Training
- ACCREDITATION FOR MANAGING HEADS (On Environmental Management and Environmental Regulations for PCO Accreditation) - THE BELLEVUE HOTEL MANILA, FILINVEST CORPORATE CITY, MARCH 7, 2018
- BASIC OCCUPATIONAL SAFETY AND HEALTH (BOSH) - DOLE REGIONAL OFFICE IV-A,JUNE 27-30, 2017
- QUALITY ASSURANCE KEY ELEMENTS (3 DAYS SEMINAR ) - PROCTER & GAMBLE PHIL. CABUYAO PLANT
- SYSTEM APPLICATION PROGRAM (SAP) - PROCTER & GAMBLE PHIL. CABUYAO PLANT
- SAFETY TRAINING FOR FORKLIFT OPERATION - IPLMI
- BATTERY SAFETY OFFICER TRAINING - NOVEMBER 11-13, 2013 - SONGKHLA THAILAND
Disclaimer
I hereby certify that the above information is true and correct with the best of my knowledge and ability.
Timeline
PROXY MANAGER PRODUCTION/SUPPLY CHAIN/ENVIRONMENTAL MANAGING HEAD
BEMAC Electric Transportation Pihilippines Incorporated
09.2017 - 07.2018
SUPPLY CHAIN SUPERVISOR/ SAFETY OFFICER / ENVIRONMENTAL MANAGING HEAD
BEMAC Electric Transportation Pihilippines Incorporated
05.2014 - 08.2017
LOGISTICS COORDINATOR / ASSET AND INVENTORY COORDINATOR
WEATHERFORD INT. ASIA PACIFIC PTE. LTE PHI. BRANCH OIL AND GAS
08.2012 - 04.2014
WAREHOUSE CUSTODIANS
DELTA DESIGN PHIL., LLC
02.2010 - 08.2012
PROJECT IN-CHARGE (Senior Supervisor)
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
09.2008 - 06.2009
TIME and MATERIAL SUPERVISOR
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
07.2008 - 09.2008
SAP ENCODER AND BUNDLING OPERATION EXECUTIONER
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
02.2006 - 07.2008
CDC COORDINATOR
PEERLESS INTEGRATED SERVICES INC. PROCTER & GAMBLE PHILS
03.2004 - 02.2006
MATERIAL HANDLER
YAZAKI-TORRES
07.2002 - 12.2003
Bachelor of Science - Industrial Engineering
UNIVERSITY OF BATANGAS (UB)
04.2001 -
Associate of Science - Diploma in Information Technology
SYSTEM TECHNOLOGY INSTITUTE (STI)
04.2001 -
High School Diploma -
Camp Vicente Lim National High School
04.2001 -
No Degree - Primary Education
Tetuan Central School
04.2001 -
Sr. Operations Manager Manufacturing and Supply Chain Management
Assemblepoint Philippines Incorporated
8 2018 - 4 2024
LOGISTICS OFFICER
INTEGRATED PACKAGING LOGISTICS MANUFACTURING INC.
8 2009 - 1 2010
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