Felisa Herradura
Store Manager
Victoria, Province Of Laguna
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Manager
Hard Discount Philippines Inc.
11.2022 - Current
- Responsible in decision making,and developing sales strategies to achieve targets and increase revenue and sales.
- Recruiting, hiring, training, and supervising staff
- Scheduling employees, assigning tasks, and managing performance.
- Monitor (KPIs)
- Motivating and coaching employees to achieve their potential.
- Managing and Monitor/ controls of inventory shrinkages.
- Analyze Sales data and customer feedback to identify opportunities for growth
- Create positive environment and communicating with team members to ensure alignment on goals.
- Ensure Excellent customer service by setting standards and leading example.
Selling Supervisor
Puregold Price ClubVictoria
06.2022 - 10.2022
- Increased sales revenue by effectively training and managing a team of top-performing sales associates.
- Empowered staff members through continuous professional development opportunities tailored to individual strengths.
- Created a positive work environment, fostering strong teamwork and maintaining high employee retention rates.
- Collaborated with other department supervisors to optimize cross-functional communication for overall store success.
Receiving Supervisor/Warehouse Supervisor
Puregold Price Club Victoria
03.2019 - 09.2021
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
- Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
- Devised most strategic policies and procedures for receiving operations in -specific warehouses to anticipate various scenarios.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
AREA PLANNER
MACRO INDUSTRIAL PACKAGING PRODUCTS CORP
01.2016 - 12.2017
- Responsible for planning, preliminary approvals applications, and design and production of site plans.
- Ensuring all plans and schedule are met within the given period of plans.
- Checking of site status and accomplishments of the given area.
- Providing accomplishments off all area with accurate presentation and data.
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Provided review of design modifications and requests for clarification.
- Collaborated with cross-functional teams to align goals and ensure project success.
Field Engineer/ Safety Officer
MD RTG SHEET METAL FABRICATION
01.2015 - 12.2016
- Responsible for monitoring the site Condition and Manpower Deployment, Planning And Evaluation, Controlling cost and ensuring projects are on schedule.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Managed team in troubleshooting efforts that alleviated errors.
- Identified major issues that could arise and provided solutions for these problems.
- Improved workplace safety measures by conducting regular inspections and risk assessments.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
- Promoted a culture of safety awareness among employees through educational initiatives and presentations.
Project Engineer
MACRO INDUSTRIAL PACKAGING PRODUCTS CORP
06.2010 - 06.2011
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Responsible for Manpower Deployment, Planning And Evaluation, Controlling cost and ensuring projects are on schedule.
Education
Bachelor of Science - Civil Engineering
LAGUNA STATE UNIVERSITY
Santa Cruz, Province Of Laguna, Philippines 04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Project scheduling
Site inspections
Safety procedures
Certification
CONSTRUCTION AND OCCUPATIONAL SAFETY AND HEALTH STANDARD/ BASIC CPR
Additional Information
REFERENCES
Babylyn D. Bataller
Haed discount Philippines Inc.
Sales Manager
Timeline
Store Manager
Hard Discount Philippines Inc.
11.2022 - Current
Selling Supervisor
Puregold Price ClubVictoria
06.2022 - 10.2022
Receiving Supervisor/Warehouse Supervisor
Puregold Price Club Victoria
03.2019 - 09.2021
AREA PLANNER
MACRO INDUSTRIAL PACKAGING PRODUCTS CORP
01.2016 - 12.2017
Field Engineer/ Safety Officer
MD RTG SHEET METAL FABRICATION
01.2015 - 12.2016
CONSTRUCTION AND OCCUPATIONAL SAFETY AND HEALTH STANDARD/ BASIC CPR
01-2015
Project Engineer
MACRO INDUSTRIAL PACKAGING PRODUCTS CORP
06.2010 - 06.2011
Bachelor of Science - Civil Engineering
LAGUNA STATE UNIVERSITY
04.2001 -
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