Felicito Reyes
Sales Supervisor
San Mateo, Province of Rizal
Summary
Proven leader in operational efficiency and customer engagement, significantly enhanced business performance at Good Heart Marketing by streamlining processes and fostering key client relationships. Expert in operational planning and team training, consistently surpassed sales targets, ensuring projects were delivered on time and within budget.
Overview
13
13
years of professional experience
14
14
years of post-secondary education
2
2
Certifications
Work History
Jr. Operations Manager
Good Heart Marketing / Farm and Fable Marketing
General Trias, Cavite
03.2021 - 04.2023
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Maintained compliance with industry regulations through diligent recordkeeping and regular audits.
- Oversaw project timelines and budgets, ensuring on-time completion within allocated resources.
- Analyzed operational data to identify trends, optimize resources, and improve overall business performance.
- Managed 9 salesmen with over 40 calls per salesman per day.
- Increase sales by 10%
Sales Supervisor
Good Heart Marketing
Calamba, Laguna
04.2019 - 04.2021
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Trained team members in successful strategies to meet operational and sales targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Managed 8 salesmen with 40 calls per day.
Sales Supervisor
Good Heart Marketing
General Trias, Cavite
03.2016 - 04.2019
- Coordinate with all operation departments
- Monitor warehouse processes and inventories
- Managed 5 salesman with 45 calls per day.
- Increased sales by 10%
Sales Supervisor
Good Heart Marketing
General Trias, Cavite
04.2013 - 08.2016
- Managed 5 Salesmen with 45 calls per day.
- Coordinate with all department in terms of operation.
- Monitor warehouse processes and inventories
- Increased sales by 10%
Key Accounts Specialist / Sales Supervisor
Good Heart Marketing
Oriental Mindoro
02.2010 - 02.2013
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Trained team members in successful strategies to meet operational and sales targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Managed 55 calls per day.
- Improvement of sales operations and corporate financial.
Education
BBA - Accounting Commerce
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines 06.1987 - 03.1991
High School Diploma -
The Colleges of The Republic
San Jose, Province Of Nueva Ecija, Philippines 06.1982 - 03.1986
GED -
San Jose West Central School
San Jose, Province Of Nueva Ecija, Philippines 06.1976 - 06.1982
Skills
SKILLSCommunication Ability to communicate effectively with clients, colleagues and external stakeholdersLeadership Having long-term vision and leading team of other professionalsTeamwork Working effectively within team to accomplish key objectivesProfessionalism Dealing with others in courteous and professional mannerCustomer Service Providing outstanding customer service at all times and to all customers, including dealing with customer queries and complaintsDelegating Ability to appropriately delegate or assign work and tasks to othersOrganizational Skills Managing workload, meeting deadlines and being organized at all times
Additional Information
Experienced Distributor on the Following Companies:
Distributor for Japan Tobacco, Inc.
Distributor for SC Johnson
Distributor for 3M Phils.
Distributor for Kimberly Clark Phils. Inc.
Distributor for Leslie Phils.
Distributor for Del Monte Phils. Inc.
Distributor for DEAGEO
Distributor for GSK Glaxo Smith Kline
Certification
Best Field Supervisor of the Year
Timeline
Jr. Operations Manager
Good Heart Marketing / Farm and Fable Marketing
03.2021 - 04.2023
Sales Supervisor
Good Heart Marketing
04.2019 - 04.2021
1St Runner Up Best Supervisor
05-2016
Sales Supervisor
Good Heart Marketing
03.2016 - 04.2019
Best Field Supervisor of the Year
12-2014
Sales Supervisor
Good Heart Marketing
04.2013 - 08.2016
Key Accounts Specialist / Sales Supervisor
Good Heart Marketing
02.2010 - 02.2013
BBA - Accounting Commerce
Polytechnic University of The Philippines
06.1987 - 03.1991
High School Diploma -
The Colleges of The Republic
06.1982 - 03.1986
GED -
San Jose West Central School
06.1976 - 06.1982
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