FELICITAS RENIVA
Antipolo City, Province Of Rizal
Summary
Adept at driving brand awareness and client engagement, I leveraged upselling strategies at PLDT Sales & Service Center to significantly enhance sales revenue. My knack for relationship management and digital literacy, honed at EDRIC COMPUTER SHOP, has consistently fostered long-term partnerships, underscoring my commitment to both hard and soft skills in professional settings.
Overview
24
24
years of professional experience
Work History
SUB KEY ACCOUNT
PLDT Sales & Service Center
04.2023 - Current
PLDT SUB KEY ACCOUNT
LIBOTAN CABLE INSTALLATION SERVICES
04.2023 - 12.2023
- Crafted customized presentations and proposals that effectively communicated the value proposition of company offerings to potential clients.
- Monitored industry trends to stay ahead of competition, adjusting strategies accordingly to retain key clients.
- Implemented effective negotiation strategies to secure favorable terms for both clients and the company.
- Increased sales revenue through strategic account management and nurturing long-term partnerships.
BRANCH MANAGER
DL MACARAIG ENTERPRISE
09.2013 - 03.2023
Computer Lab Assistant
EDRIC COMPUTER SHOP
02.2001 - 03.2005
- Supported all computer lab operations.
- Maintained a clean, organized workspace to promote a positive learning environment for all users.
- Promoted digital literacy among students by guiding them in using various software programs.
- Improved user satisfaction by providing timely technical assistance to faculty, staff, and students.
Education
COMPUTER PROGRAMMING - 2 YEAR COURSE
PARTIDO STATE UNIVERSITY
Goa, Province Of Camarines Sur, Philippines04-2000
Skills
- Client engagement
- Brand awareness
- Relationship management
- Upselling strategies
- Customer engagement
Timeline
SUB KEY ACCOUNT
PLDT Sales & Service Center
04.2023 - Current
PLDT SUB KEY ACCOUNT
LIBOTAN CABLE INSTALLATION SERVICES
04.2023 - 12.2023
BRANCH MANAGER
DL MACARAIG ENTERPRISE
09.2013 - 03.2023
Computer Lab Assistant
EDRIC COMPUTER SHOP
02.2001 - 03.2005
COMPUTER PROGRAMMING - 2 YEAR COURSE
PARTIDO STATE UNIVERSITY
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