Feliciano Jalober Jr.
Mariveles, Province Of Bataan
Summary
A skilled Technical Writer offering 7 years of experience in creating and developing user manuals, guides, and online help. My expertise includes creating comprehensive software documentation for various industries and leading teams to produce top-quality technical content.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Documentation Team Lead
Azeus Systems Philippines Limited
03.2021 - Current
- Enhanced documentation quality by implementing standardized templates and guidelines for the team.
- Streamlined document review process, resulting in improved efficiency and reduced turnaround time.
- Mentored junior team members to develop their technical writing skills, leading to increased productivity and team performance.
- Developed a comprehensive style guide to ensure consistency across all documentation projects.
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
- Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
- Collaborated with cross-functional teams to gather relevant information for accurate and up-to-date documentation.
- Trained new hires in company-specific documentation procedures, ensuring seamless integration into the team''s workflow.
- Effectively prioritized multiple deadlines simultaneously while maintaining focus on delivering high-quality output consistently across various tasks.
- Translated complex technical information into intuitive clear format.
Technical Writer
Azeus Systems Philippines Limited
02.2018 - 02.2021
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Increased product adoption by creating clear and concise user guides, manuals, and online help resources.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Maintained consistency across company documents by adhering to established style guidelines and templates.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Coordinated with subject matter experts to ensure the accuracy of technical content in documentation projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Service Engineer
Linaheim Corporate Services Inc.
08.2016 - 10.2017
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Streamlined workflow processes for faster issue resolution, collaborating effectively with cross-functional teams.
Education
Bachelor of Science - Industrial Engineering
Polytechnic University of The Philippines
Mariveles, Province Of Bataan, Philippines04.2016
Skills
- Technical Writing Expertise
- Documentation Process Improvement
- Editing and Proofreading Proficiency
- Instruction Writing
- Content Editing
Certification
Essentials of Academic Editing, Cactus Communications, December 2019
Affiliations
- Mobile Photography, Digital Arts, Researching
Languages
English
Bilingual or Proficient (C2)
Software
Acrobat, Visio,
References
References available upon request.
Timeline
Documentation Team Lead
Azeus Systems Philippines Limited
03.2021 - Current
Technical Writer
Azeus Systems Philippines Limited
02.2018 - 02.2021
Service Engineer
Linaheim Corporate Services Inc.
08.2016 - 10.2017
Bachelor of Science - Industrial Engineering
Polytechnic University of The Philippines
Essentials of Academic Editing, Cactus Communications, December 2019
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