FELICIA JANICE D. TANJUSAY
CASHIER I/ADMINISTRATIVE OFFICER I
Bambang, Province of Nueva Vizcaya
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
ADMINISTRATIVE OFFICER I/CASHIER I
Nueva Vizcaya Provincial Hospital
09.2013 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bachelor of Science - HOSPITALITY & TOURISM MANAGEMENT
SAINT MARY'S UNIVERSITY
BAYOMBONG,NUEVA VIZCAYA 04.2001 -
Skills
Office Management
Relationship Building
Records Management
Personnel Management
Document Control
Payroll and budgeting
Credit and collections
Expense Reporting
Account Reconciliation
Office Administration
Computer Skills
Microsoft Word
Administrative Support
Time Management
Data Entry
Microsoft Excel
Verbal Communication
Documentation and Recordkeeping
Excel spreadsheets
Computer Proficiency
Customer Relations
Coordination
Customer Service
Staff Management
Filing
Customer and client relations
Microsoft PowerPoint
Professional and mature
Professional Communication
Recordkeeping
Records administration
Staff Motivation
File Organization
Timeline
ADMINISTRATIVE OFFICER I/CASHIER I
Nueva Vizcaya Provincial Hospital
09.2013 - Current
Bachelor of Science - HOSPITALITY & TOURISM MANAGEMENT
SAINT MARY'S UNIVERSITY
04.2001 -
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