FATIMA ADLAO
Alcoy
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Accounting Staff (Accounts Payable)
AE INTERNATIONAL CONSTRUCTION & DEV'T
02.2019 - Current
- Maintaining historical records
- Paying suppliers by scheduling pay checks and ensuring payments received for outstanding balance credit
- Generally responding to all the suppliers’ inquiries regarding finance
- Keeping track all payments and expenditures, purchase orders, invoices, statement and etc.
- Reconciling processed work by verifying entries and comparing system reports to balances
- Preparing monthly report and continuing to improve payment process
- Preparing monthly government mandated benefits.
- Process Loan payment, utilities, taxes and licenses, & etc.
- Preparing G/L before encoding it to SAP
Accounting Staff/ cashier
Gateway Motors Corp.
10.2016 - 05.2018
- Handle cash transactions with customers
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Keep reports of transactions
- Manage all accounting operations based on accounting principle
- Handle petty cash
- Conduct month-end and year-end close process
- Check documents before releasing of units
- Do payroll in our branch
Receptionist Cashier
Waterfront Airport Hotel & Casino
08.2015 - 10.2016
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquires.
- Directs visitors by maintaining employee and department directories; giving instructions
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
Hostess/Waitress
St. Regis (5*Hotel)
11.2011 - 04.2013
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assign dining area; present menus; announce waiter's name
- Use visual cues to seat Guests in either the bar or dining area depending on their preference
- Manage the flow of Guests into the Dining and bar areas, provide accurate wait times to incoming Guests if appropriate
- Observe to the Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)
- Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
Front Office Associate & F & B Associate
Shangri-La’s Mac-tan Resort and Spa (5*Hotel)
04.2010 - 09.2010
Practicum – Trainee (Front Office Department and Finance Division)
Shangri-La’s Mac-tan Resort and Spa (5*Hotel)
09.2009 - 02.2010
Education
Hotel and Restaurant Services
Banilad Center for Professional Development
04.2010
High School - undefined
Alcoy National High School
04.2008
Elementary School - undefined
Nug-as Elementary School
04.2004
Skills
- Organization and time management
- Dependable and responsible
- Flexible and adaptable
- Excellent communication
- Problem-solving
- Multitasking Abilities
References
- Noel, Sadagnot, Sales Manager, +639 568 437 964, Gateway Motors Corp. SM-Seaside Branch
- Terence G., Perez, Front Office Manager, +639 266 988 622, Shangri-La’s Mactan Resort & Spa
- Elizabeth M., Lopez, OIC- Director, (032) 412 - 7131, Banilad Center for Professional Development
Timeline
Accounting Staff (Accounts Payable)
AE INTERNATIONAL CONSTRUCTION & DEV'T
02.2019 - Current
Accounting Staff/ cashier
Gateway Motors Corp.
10.2016 - 05.2018
Receptionist Cashier
Waterfront Airport Hotel & Casino
08.2015 - 10.2016
Hostess/Waitress
St. Regis (5*Hotel)
11.2011 - 04.2013
Front Office Associate & F & B Associate
Shangri-La’s Mac-tan Resort and Spa (5*Hotel)
04.2010 - 09.2010
Practicum – Trainee (Front Office Department and Finance Division)
Shangri-La’s Mac-tan Resort and Spa (5*Hotel)
09.2009 - 02.2010
High School - undefined
Alcoy National High School
Elementary School - undefined
Nug-as Elementary School
Hotel and Restaurant Services
Banilad Center for Professional Development
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