FARAH KOSNAN

- Took a purposeful career break to focus on professional growth and explore evolving market opportunities.

- Launched and managed digital product experiments via online platforms.

- Strengthened skills in Canva, AI-powered design tools, marketing automation, and remote sales systems.

- Actively explored digital entrepreneurship, participated in short-term consulting projects, and continued professional networking to align with long-term career goals.

- Achieved 5 new enrollments in the first 1 week of client meetings, and a total of 14 new enrollments over 2.5 months.

- Maintained a conversion rate between 15% to 18%, contributing to revenue growth and client acquisition.

- Consistently surpassed entry-level quotas during the first 2 months, rapidly grasping sales strategies, and achieved 4th position in the 3rd month with $59K in revenue.

- Achieved top position for Q4 2023, generating $221K in revenue for the company.

- Achieved proficiency in the high-speed sales cycle, adeptly handling calls, meticulous follow-ups, and attaining closures.

- Proficiently addressed client inquiries and concerns, fostering trust and confidence, while facilitating future sales growth.

- Drove a surge in revenue by outperforming sales target, yielding an extraordinary PHP 1M uplift for 3 consecutive months.

- Consistently positioned within the organization's elite echelon as a top-tier sales manager in a 40-member remote sales team, demonstrating unwavering dedication to exceptional workflow and outstanding outcomes.

- Strategically fostered and nurtured critical customer relationships, cultivating an environment conducive to recurring business and generating valuable referrals.

- Thrived in a dynamic sales environment characterized by rapid-paced calls, follow-ups, and decisive closures.

- Spearheaded the establishment of company operations in Indonesia while concurrently improving operational efficiency in Palau, Micronesia, optimizing market presence.

- Formulated and executed comprehensive sales and marketing plans, driving market penetration and revenue growth for the fleet post-rebranding.

- Collaborated seamlessly with the new remote business development team of 5 members and adeptly managed agency providers and suppliers during contract negotiations, ensuring smooth business expansion and resource optimization.

- Integrated streamlined operational workflows and optimized supply chain management strategies, reducing costs and improving delivery timelines by enforcing rigorous quality assurance protocols, elevating product and service quality standards, resulting in enhanced customer satisfaction and loyalty.

- Engaged closely with the General Manager to strategize short/long-term objectives and uncover company-wide challenges/opportunities, ensuring swift and effective responses to enhance performance.

- Assumed a pivotal role in making critical decisions pertaining to policy, planning, and strategic direction, contributing to the organization's growth, and streamlining resource allocation processes.

- Steered the development, implementation, and rigorous evaluation of operational policies, while initiating and administering continuous improvement efforts.

- Motivated and guided employees both on the ground and on diving vessels, fostering a high-performance culture, and facilitating seamless communication with the management team.

- Pioneered visionary business expansion by commanding international market penetration efforts to attract diving groups to the Maldives ensuring optimal utilization while minimizing costs and maximizing profitability.

- Amplified market presence and revenue streams significantly by devising and executing highly effective strategies.

- Cultivated quota-driven sales culture, establishing a strategic, consultative, and quota-driven sales environment.

- Performed meticulous competitor analysis and vigilantly tracked industry trends, delivering actionable insights to facilitate well-informed decision-making processes.

- Energized and orchestrated a high-performing team of 15 individuals, refining a culture of excellence that instrumental in the consistent achievement of seamless daily operations.

- Directed project plans, scopes, technical resources, budgets, milestones, financials, and deliverables for critical client projects, ensuring end-to-end management excellence.

- Revamped client project communication in collaboration with the Director using efficient tools like Slack and Trello.

- Facilitated seamless project execution, fostering collaboration between internal team resources and third-party vendors.

- Enforced robust performance metrics tracking systems, allowing for real-time project assessment and data-driven decision-making to drive efficiency and client satisfaction.

- Heightened client retention and satisfaction within the financial services domain, cultivating and nurturing essential strategic business connections within a crucial client network.

- Provided specialized financial advice spanning various domains including risk management, ensuring comprehensive financial guidance.

- Distinguished unique client financial requirements and crafted highly targeted financial advisories, methodically overseeing and fine-tuning client portfolios for optimal performance.

- Directed dedicated sales support initiatives, including the recruitment and comprehensive training of team members, fostering a high-performance sales team.