People-oriented professional with experience in hospitality, customer service, administrative operations, and business support, with a strong interest in sports, recreation, and active lifestyle environments. Skilled in creating welcoming customer experiences, supporting daily operations, and coordinating tasks in fast-paced environments. Adaptable, organized, and quick to learn, with strong communication and teamwork skills.
Overview
1
1
Language
4
4
years of professional experience
Work History
Clinical Data Support Specialist
Freelance
2026.03 - Current
Managed high-volume client data and clinical records, ensuring accuracy and compliance with data integrity standards.
Designed and executed data quality audits to reduce errors and strengthen integrity.
Produced detailed therapy case notes and clinical records, aligning with regulatory requirements and enhancing patient care documentation.
Interpreted psychological assessment findings, translating them into actionable insights that informed effective treatment planning.
Maintained strict confidentiality and followed ethical and data privacy protocols.
Kept assessments culturally responsive with minimal sociocultural and linguistic bias influences.
Account Executive
Asian Sourcing link Philippines Inc.
2025.02 - 2026.03
Provided administrative and operational support to account director, raising orders in SAP and preparing system documents for sales, ensuring sales team had necessary files to process orders efficiently.
Managed purchase order process from customer orders to invoicing, coordinating suppliers and internal teams to ensure accuracy and timeliness of orders. Maintained accounting records and supported billing and administrative tasks.
Updated SAP numbers across systems to maintain data integrity for reporting. Supported accurate invoicing and transaction flow through consistent system updates. Recorded workflow progress to inform operational strategy decisions.
Documented workflow progress to guide operational strategy. Maintained strict confidentiality when handling sensitive client information. Streamlined management of clinical records ensuring accuracy and documentation integrity.
Streamlined handling of high-volume client data and organised clinical records, maintaining documentation accuracy and supporting record integrity while ensuring strict confidentiality and data privacy.
Barista
717 Coffee & Co.
2024.01 - 2024.07
Prepared and presented beverages with precise measurements and consistent quality checks.
Processed customer orders efficiently while maintaining an organised workspace.
Delivered customer service in fast-paced settings by answering questions promptly.
Recommended and upsold specialty items to increase sales.
Managed cashflow tasks accurately while serving 200 customers daily.
Resolved customer concerns and equipment problems calmly during busy periods.
Worked with team members to train baristas and coordinate shift schedules.
Managed inventory restocking and kept work areas clean to reduce waste.
Barista
Weekends Coffee House
2023.05 - 2023.11
Built customer loyalty through relationship-focused service during every shift.
Memorised 50+ menu items and crafted drinks to match customer requests.
Taught menu items, coffee shop standards, and service basics to ensure consistency and quality in customer experience.
Resolved customer concerns promptly by applying strong service recovery skills.
Handled multiple tasks under pressure and kept peak hours running smoothly.
Coordinated organised workflow with teammates, enhancing team efficiency and supporting new-hire training.
Updated inventory records and tracked supplies to ensure availability and minimise disruptions during service.
Enhanced inventory control to reduce losses and improve supply chain efficiency. to reduce waste and inventory loss.
Restructured inventory layout to improve accessibility and streamline restocking processes. and records to maintain the new system.
Administrative Staff / Recruitment & Operations Su
RNCJ Printhub Express and Trading Corp.
2022.08 - 2023.05
Assessed applicants and reviewed qualifications, facilitating management decisions on candidate selection.
Liaised between clients and management via phone and email, ensuring timely coordination of communications.
Provided administrative support for daily office operations, including documentation and scheduling.
Managed multiple administrative duties in fast-paced settings, consistently meeting deadlines.
Guided branch employees to follow company policies and meet productivity standards.
Handled confidential, time-sensitive information with discretion and record accuracy.
Processed payroll tasks and managed invoices, filing documents with accurate records.
Monitored inventory levels, tracked office supplies, and coordinated supply requests.
Education
AB - Psychology
Tarlac State University
Tarlac City, TAR
2022
Skills
Organizational skills
Team leadership
Effective communication
Problem-solving
Adaptability
Interpersonal skills
Pressure management
Conflict resolution
Multi-tasking
Coffee expertise
POS management
Customer service
Inventory management
Equipment operation
Latte art proficiency
Clinical documentation
Data management
Data organization
Data analysis
Quality assurance
Ethical compliance
Invoice processing
SAP proficiency
Microsoft Office proficiency
Administrative support
Collaboration techniques
Co-curricular Activities
Chairperson, BAHAGHARI TSU, 2021-2022
Member, COESSE - The Psychology Society, 2018-2022
Volunteer, DSWD Tarlac Home for Women, 2019-12-01
Languages
English
Advanced
C1
Interests
Surf skating
Cycling (Classic MTB)
Reading
Specialty coffee
Timeline
Clinical Data Support Specialist
Freelance
2026.03 - Current
Account Executive
Asian Sourcing link Philippines Inc.
2025.02 - 2026.03
Barista
717 Coffee & Co.
2024.01 - 2024.07
Barista
Weekends Coffee House
2023.05 - 2023.11
Administrative Staff / Recruitment & Operations Su
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC
Clinical Research Data Specialist at University of Miami Health System-HematologyClinical Research Data Specialist at University of Miami Health System-Hematology