Faith Denlaine Gloriaga
Cavite City
Summary
Results-driven Data Processing Supervisor at Appen Butler Hill Inc. with expertise in data privacy and quality control. Successfully minimized backlog during peak periods while enhancing team performance through mentorship and collaboration. Proven problem-solver with a keen attention to detail, committed to maintaining data accuracy and security in high-stakes environments.
Overview
10
10
years of professional experience
Work History
Data Processing Supervisor
Appen Butler Hill Inc.
06.2022 - Current
- Prioritized tasks effectively during high-volume periods, minimizing backlog while maintaining an organized workflow.
- Provided continuous feedback on employee performance through regular evaluations and constructive discussions.
- Addressed client concerns promptly by collaborating closely with the customer service team, ensuring customer satisfaction and retention.
- Established clear expectations for staff regarding timelines, workload distribution, and performance standards.
- Ensured accurate data entry and quality control for reduced error rates and improved overall performance.
- Mentored junior team members, helping them develop the necessary skills to excel in their roles and advance within the organization.
- Implemented security protocols to protect sensitive information and maintain confidentiality during data processing tasks.
Imaging Research Associate
Appen Butler Hill Inc.
11.2018 - 06.2022
- Enhanced data accuracy by implementing efficient data processing methods and techniques.
- Reduced errors in processed data through meticulous quality control checks and validation procedures.
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Compared transcribed data with source document to detect and correct errors.
- Conducted audits of existing data entry processes.
Imaging Research Associate
Ocwen Loan Servicing
06.2015 - 12.2015
- Collaborated with team members to ensure timely completion of high-quality images.
- Maintained accurate records of all imaging projects, ensuring easy retrieval and reference.
- Handle and classify mortgage documents to there specify tagging .
Education
Bachelor of Science - in Hotel And Restaurant Management
Cavite State University , Cavite City Campus
Cavite City, Province Of Cavite, Philippines04-2014
Skills
- Data privacy
- Time management abilities
- Database administration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Data security
- Machine learning
- Annotation , Bounding Box , Segmentation task ,
- Transcription, Audio rating , search relevance
- Teamwork and collaboration
- Time management
- Multitasking
Timeline
Data Processing Supervisor
Appen Butler Hill Inc.
06.2022 - Current
Imaging Research Associate
Appen Butler Hill Inc.
11.2018 - 06.2022
Imaging Research Associate
Ocwen Loan Servicing
06.2015 - 12.2015
Bachelor of Science - in Hotel And Restaurant Management
Cavite State University , Cavite City Campus
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