FAITH M. DEL ROSARIO
Davao City
Summary
Results-driven professional with a proven track record of achieving company objectives through strategic methodologies. Known for decisiveness and confidence, complemented by exceptional verbal and written communication skills. A collaborative team player who thrives under pressure and adapts seamlessly to diverse working environments, ensuring optimal performance. Committed to delivering high-quality results while fostering positive relationships within teams and across departments.
Overview
7
7
years of professional experience
Work History
Insurance Virtual Assistant
Lava Automation Corp.
01.2022 - Current
- Provides cost estimation through quoting of auto, home, and umbrella insurance policies to the clients utilizing various carrier sites and raters.
- Produces essential documents of existing clients' policy renewals and declaration pages.
- Maintains and updates customers' records on an acknowledged recording system.
Social Media Content Creator
SunStar Davao
01.2023 - 01.2023
- Creates and shares engaging multimedia contents in the forms of images and videos tailored to audience’s interest and preferences.
- Updates company’s social media page with timely and latest news and relevant events.
- Produces articles and write-ups for leisure and lifestyle section of SunStar’s daily-issued newspaper.
Social Media Marketing Manager
AdFocus Graphics and Design
01.2021 - 01.2021
- Captures products and event photos for social media postings and visibility updates.
- Writes captions and publishes promotional and advertising materials in company’s social media platforms.
- Responds to clients’ product and services queries on company’s social media accounts.
Digital Chat Support
Awesome OS
01.2019 - 01.2019
- Provides step-by-step guidance to resolve difficulties customers may be experiencing with a product.
- Uses problem-solving skills and technical expertise to diagnose and resolve technical issues which involve asking specific questions to gather relevant information.
- Provides customers with information on effective product usage, offers tips, and explains features to enhance their experience.
Education
Communication Major in Journalism and Broadcasting
Holy Cross of Davao College
07-2022
Skills
- Technical Writing
- Social Media Content Management
- Data Entry Management
- Copyediting
- Verbal and Written Communication
- Attention to Detail
- Adaptability
- Strategic Planning
- Project Coordination
- Collaborative Working
Timeline
Social Media Content Creator
SunStar Davao
01.2023 - 01.2023
Insurance Virtual Assistant
Lava Automation Corp.
01.2022 - Current
Social Media Marketing Manager
AdFocus Graphics and Design
01.2021 - 01.2021
Digital Chat Support
Awesome OS
01.2019 - 01.2019
Communication Major in Journalism and Broadcasting
Holy Cross of Davao College