Faith Taylor
Davao City, Province Of Davao Del Sur
Summary
Versatile and results-driven professional with experience at Totally Reptiles and Alice's Restaurant, adept in enhancing customer satisfaction and streamlining operations. Demonstrates exceptional organizational skills and computer proficiency, alongside strong communication abilities. Proven track record of improving efficiency and fostering positive customer relationships through meticulous attention to detail and adaptability.
Overview
9
9
years of professional experience
Work History
Pet Store Clerk
Totally Reptiles
05.2019 - 07.2023
- Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
- Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.
- Provided personalized service to customers by recommending products tailored to their individual pet''s needs, leading to increased customer loyalty.
- Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.
- Assisted customers in finding the perfect pet for their needs by sharing expert knowledge about various breeds, species, and temperaments.
- Supported animal health by administering medications per veterinarian instructions and maintaining detailed records of treatments given.
- Managed inventory levels to ensure product availability for customers while minimizing waste through efficient ordering practices.
- Assisted in coordinating promotional events such as seasonal sales or holiday celebrations to attract new customers while retaining existing ones.
- Maintained accurate financial records including daily sales reports and cash drawer reconciliations, ensuring accountability within the store.
- Handled cash register transactions accurately, ensuring prompt service during busy times at the checkout counter.
Food Truck Operator
Alice's Resturant
08.2014 - 09.2022
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and packed food for takeout and delivery.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Collaborated closely with team members, fostering a cooperative work environment to meet daily goals.
- Trained new employees on proper food handling techniques, equipment usage, sanitation practices, and company policies.
Catering Server
Alice's Resturant
08.2014 - 02.2020
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
High School Diploma -
North Park Collegiate And Vocational School
Brantford, Ontario, Canada06-2018
Skills
- Attention to detail
- Multitasking
- Adaptable and flexible
- Organizational skills
- Written communication
- Effective writing
- Proofreading
- Reliability
- Strong communication and interpersonal skills
- Computer proficiency and Microsoft office
- Flexible hours
Timeline
Pet Store Clerk
Totally Reptiles
05.2019 - 07.2023
Food Truck Operator
Alice's Resturant
08.2014 - 09.2022
Catering Server
Alice's Resturant
08.2014 - 02.2020
High School Diploma -
North Park Collegiate And Vocational School
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