FAIJA TUMPILAN
Dasmarinas, Province Of Cavite
Summary
Dedicated Pharmacist offering 8 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacist
Iman Pharmacy
11.2023 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Led quality assurance efforts, maintaining pharmacy accreditation and compliance with health regulations.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Provided critical support during public health emergencies, ensuring uninterrupted access to essential medications.
- Improved pharmacy efficiency with implementation of innovative inventory management system, reducing waste and ensuring medication availability.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Implemented digital prescription service, increasing accessibility for remote and mobility-impaired patients.
- Streamlined prescription refill process to enhance patient convenience and adherence to medication regimens.
- Achieved significant cost savings by negotiating better prices with drug suppliers without compromising on medication quality.
- Initiated medication recycling program, contributing to environmental sustainability and community health.
- Enhanced patient compliance with complex medication regimens through personalized counseling and follow-up.
- Conducted comprehensive medication therapy management sessions, optimizing patient outcomes through personalized care plans.
- Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Developed comprehensive drug information database, aiding in quick resolution of medication-related queries.
- Facilitated community health screenings, raising awareness and early detection of common diseases.
- Strengthened community health, delivering informative presentations on medication safety and disease prevention.
- Conducted regular reviews of pharmacy operations, identifying and addressing areas for improvement in workflow and patient service.
- Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Closely monitored department performance metrics.
Pharmacist
The Generics Pharmacy
12.2019 - 10.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Led quality assurance efforts, maintaining pharmacy accreditation and compliance with health regulations.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Provided critical support during public health emergencies, ensuring uninterrupted access to essential medications.
- Improved pharmacy efficiency with implementation of innovative inventory management system, reducing waste and ensuring medication availability.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Implemented digital prescription service, increasing accessibility for remote and mobility-impaired patients.
- Streamlined prescription refill process to enhance patient convenience and adherence to medication regimens.
- Achieved significant cost savings by negotiating better prices with drug suppliers without compromising on medication quality.
- Initiated medication recycling program, contributing to environmental sustainability and community health.
- Enhanced patient compliance with complex medication regimens through personalized counseling and follow-up.
- Conducted comprehensive medication therapy management sessions, optimizing patient outcomes through personalized care plans.
- Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Developed comprehensive drug information database, aiding in quick resolution of medication-related queries.
- Facilitated community health screenings, raising awareness and early detection of common diseases.
- Strengthened community health, delivering informative presentations on medication safety and disease prevention.
- Conducted regular reviews of pharmacy operations, identifying and addressing areas for improvement in workflow and patient service.
- Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Closely monitored department performance metrics.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
Pharmacist
Generika Drugstore
05.2017 - 08.2019
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Led quality assurance efforts, maintaining pharmacy accreditation and compliance with health regulations.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Provided critical support during public health emergencies, ensuring uninterrupted access to essential medications.
- Improved pharmacy efficiency with implementation of innovative inventory management system, reducing waste and ensuring medication availability.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Implemented digital prescription service, increasing accessibility for remote and mobility-impaired patients.
- Streamlined prescription refill process to enhance patient convenience and adherence to medication regimens.
- Achieved significant cost savings by negotiating better prices with drug suppliers without compromising on medication quality.
- Initiated medication recycling program, contributing to environmental sustainability and community health.
- Enhanced patient compliance with complex medication regimens through personalized counseling and follow-up.
- Conducted comprehensive medication therapy management sessions, optimizing patient outcomes through personalized care plans.
- Supported chronic disease patients by providing medication synchronization services, improving therapeutic outcomes.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Developed comprehensive drug information database, aiding in quick resolution of medication-related queries.
- Facilitated community health screenings, raising awareness and early detection of common diseases.
- Strengthened community health, delivering informative presentations on medication safety and disease prevention.
- Conducted regular reviews of pharmacy operations, identifying and addressing areas for improvement in workflow and patient service.
- Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Closely monitored department performance metrics.
Pharmacy Technician
Ministry of Defense and Aviation, MODA
10.2009 - 06.2016
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Provided critical support in emergency situations, quickly gathering necessary medications.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Utilized pharmacy management software to process prescriptions efficiently.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Streamlined drug distribution processes, reducing wait times for patients.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Assisted in management of prescription deliveries, improving patient convenience.
- Developed patient education materials on medication management, contributing to community health awareness.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Developed and implemented improvements to pharmacy organization system.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Education
Bachelor of Science - Pharmacy
Universidad De Zamboanga
Zamboanga City, Province Of Zamboanga Del Sur, Philippines04-2008
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
- Dispensing medications
- Patient counseling
- Drug safety
- Patient education
- Maintaining records
- Prescription filling
- Patient education and counseling
- Sales skills
- Pharmacy ethics
- Pharmacy inventory and recordkeeping
- Medication expertise
- Billing management
- Educating patients
- Verifying orders
- Reviewing prescriptions
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- /Pharmacist Licensure (RPh) - Philippines Regulatory Board
- Basic Life Support for Healthcare Providers – American Heart Association or Red Cross.
- Leadership Development Programs – Various pharmacy associations.
- Hazardous Drug Management Certification – Various professional healthcare safety organizations.
- Compounded Sterile Preparations Pharmacist (BCSCP) - Board of Pharmacy Specialties.
- First Aid Certification
- Basic Life Support Certification (BLS)
Languages
English
Upper intermediate (B2)
Arabic
Intermediate (B1)
Timeline
Pharmacist
Iman Pharmacy
11.2023 - Current
Pharmacist
The Generics Pharmacy
12.2019 - 10.2023
Pharmacist
Generika Drugstore
05.2017 - 08.2019
Pharmacy Technician
Ministry of Defense and Aviation, MODA
10.2009 - 06.2016
- /Pharmacist Licensure (RPh) - Philippines Regulatory Board
- Basic Life Support for Healthcare Providers – American Heart Association or Red Cross.
- Leadership Development Programs – Various pharmacy associations.
- Hazardous Drug Management Certification – Various professional healthcare safety organizations.
- Compounded Sterile Preparations Pharmacist (BCSCP) - Board of Pharmacy Specialties.
- First Aid Certification
- Basic Life Support Certification (BLS)
Bachelor of Science - Pharmacy
Universidad De Zamboanga
Similar Profiles
Mohamed Salah Hassan IbrahimMohamed Salah Hassan Ibrahim
Pharmacist at Iman Mohamed Hussein PharmacyPharmacist at Iman Mohamed Hussein Pharmacy
Surayya CatovicSurayya Catovic
Kindergarten Academics Teacher at Noor-Ul-Iman SchoolKindergarten Academics Teacher at Noor-Ul-Iman School
Amal AhmazAmal Ahmaz
Arabic Teacher at Al Iman SchoolArabic Teacher at Al Iman School