Fabian Olesen
Toledo City, Province of Cebu,CEB
Summary
Transitioning from a fast-paced, team-oriented environment with a solid foundation in leadership and operational management. Extensive experience in optimizing workflows and enhancing team productivity. Seeking to leverage these skills in a new field to drive success and innovation. Results-driven professional with a proven track record in supervising and optimizing team performance. Skilled in operational management and process improvement, consistently delivering high-quality outcomes. Known for strong leadership and adaptability in dynamic environments. Offers strong organizational skills and eager to learn and develop within this environment. Ready to use and develop problem-solving and decision-making skills in the desired position role.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Part time programmer
GNY.io
06.2022 - 07.2024
- Working aprox 30 hours a month programming/maintaining backend systems
- Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Developed custom scripts to automate repetitive tasks, freeing up valuable time for other project priorities.
- Developed custom software solutions for clients, tailored to their specific business needs and operational challenges.
Senior Supervisor
TelePerformance
01.2022 - 07.2023
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
- Mentored junior team members for accelerated professional growth and skill development.
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
Supervisor
TelePerformance
10.2020 - 01.2022
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
- Mentored junior team members for accelerated professional growth and skill development.
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Reduced employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
Customer service representive
TelePerformance
11.2019 - 10.2020
- Helped customers with technical issues as well as servicing products
Self Employed
nodeVPS
05.2016 - 03.2019
- My company rented out specialized VPS' with custom setup, controlled via my own php based control panel
- Helping customers setup their VPS, and solving their issues, some mes with remote controlling into their PCs to solve whatever issue they where having
Waiter
DFDS Seaways A/S
10.2008 - 05.2017
- I worked on the ship Pearl of Scandinavia (Later Pearl Seaways) in the beginning in the buffet restaurant, then later in the a la carte restaurant and the last 3 years in the fine dining restaurant
- I trained newly arrived waiters, and was also team coordinator assistant
Waiter
DFDS Seaways A/S
11.2006 - 10.2008
- I worked mainly in the buffet restaurant, as a waiter
- First on the ship Princess of Norway, then it was replaced with Queen of scandinavia
Chef
CafeMinisteriet ApS
04.2004 - 11.2006
- I started out as dishwasher, but quickly became chef, since they lost one of their chefs, it was only ment for a short while, but ended up being permanent while i was there
Selfemployed
PC Xperten
08.2000 - 01.2004
- This company build and repaired PCs
Waiter
Claridges Hotel
08.1991 - 08.1992
- At claridges i worked as a waiter in their small café
Education
HF -
Aalborg Tekniske Skole
08.1994 - 06.1996
EFG Handel og kontor - undefined
Aalborg Handelskole
08.1990 - 06.1991
Skills
Team Leadership
Team Development
Systematic Technical Assessments
Quantitative Insights
Team Motivation Strategies
Problem-Solving Skills
Comprehensive Project Coordination
Coaching and Support
Analytical Decision-Making
Collaborative Team Development
Client Relations Management
Personal Information
- Age: 51
- Nationality: Danish
Timeline
Part time programmer
GNY.io
06.2022 - 07.2024
Senior Supervisor
TelePerformance
01.2022 - 07.2023
Supervisor
TelePerformance
10.2020 - 01.2022
Customer service representive
TelePerformance
11.2019 - 10.2020
Self Employed
nodeVPS
05.2016 - 03.2019
Waiter
DFDS Seaways A/S
10.2008 - 05.2017
Waiter
DFDS Seaways A/S
11.2006 - 10.2008
Chef
CafeMinisteriet ApS
04.2004 - 11.2006
Selfemployed
PC Xperten
08.2000 - 01.2004
HF -
Aalborg Tekniske Skole
08.1994 - 06.1996
Waiter
Claridges Hotel
08.1991 - 08.1992
EFG Handel og kontor - undefined
Aalborg Handelskole
08.1990 - 06.1991