Ezra Jane A. Abayan
207 Sunrise Street, Brgy. Singkamas, Makati City
Summary
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Easy to be trained and utilizes each and every resources efficiently. Ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
General Administrative - Secretary
MDC Construction
09.2019 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
- Managed budgetary responsibilities with accuracy, tracking expenditures and submitting expense reports for approval.
- Developed strong relationships with vendors to ensure timely delivery of supplies while effectively negotiating contracts for cost savings initiatives.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Liaised between clients and vendors and maintained effective lines of communication.
Teller
Affortunato Lotto Outlet
10.2018 - 08.2019
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Cashier / Assistant Admin.
Grandeur Music Lounge
08.2018 - 10.2018
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Met customer needs through polite, friendly and attentive service.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Restaurant Team Member
KFC People Support Branch
10.2017 - 12.2017
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cashier / Gas Pump Attendant
Zevron Gasoline Station
06.2016 - 05.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
- Supported team members during peak hours, ensuring smooth operation of the gas station and enhanced customer experiences.
- Reduced wait times for customers by swiftly processing transactions and managing multiple pumps simultaneously.
- Maintained clean and orderly work station.
- Built trustful relationships with customers to encourage return visits.
- Pumped gas for guests and took payments.
- Followed safety protocols while working, avoiding accidents and injuries.
Education
Senior High School -
University of Makati
Makati City01.2015
Secondary -
Gen. Pio Del Pilar National High School
Makati City2013
Primary -
Nicanor C. Garcia Sr. Elementary School
Makati City01.2009
Skills
- Document preparation
- File management
- Billing and invoicing
- Administrative support
- Payroll administration
- Fast learner
- Multitasking
- Teamwork
Personal Information
- Height: 145 cm
- Weight: 60 kgs
- Date of Birth: 06/08/96
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Catholic
Timeline
General Administrative - Secretary
MDC Construction
09.2019 - Current
Teller
Affortunato Lotto Outlet
10.2018 - 08.2019
Cashier / Assistant Admin.
Grandeur Music Lounge
08.2018 - 10.2018
Restaurant Team Member
KFC People Support Branch
10.2017 - 12.2017
Cashier / Gas Pump Attendant
Zevron Gasoline Station
06.2016 - 05.2017
Primary -
Nicanor C. Garcia Sr. Elementary School
Senior High School -
University of Makati
Secondary -
Gen. Pio Del Pilar National High School
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