Ezekiel Reyes
Aspiring Customer Support Agent
Bacolod City, Province Of Negros Occidental,NEC
Summary
I would gladly say i am very a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and very eager to work and learn and to be a part of your company. And i am a dynamic individual with hands-on experience in the area of communication and talent for navigating challenges.It brings me strong problem-solving skills and proactive approach to new tasks. I can be dependable for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Selling Agent
Myself
07.2022 - Current
- Created compelling marketing materials, including brochures, online listings, and social media posts to increase property visibility.
- Increased client satisfaction by providing personalized selling strategies tailored to their individual needs.
- Implemented time management techniques within daily routines allowing for more productive workdays while maintaining a manageable workload.
- Collaborated with team members to ensure seamless transactions and positive client experiences.
- Developed strong relationships with clients for repeat business and referral opportunities.
- Conducted comprehensive property evaluations and generated detailed reports for prospective sellers.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
House Sitter
Family Members
04.2020 - Current
- Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Communicated with homeowner via phone or text.
- Safeguarded homeowner valuables, demonstrating responsibility for entrusted belongings while owners were away from their homes.
- Cared for houseplants by frequently watering during owners' absence.
- Cleaned out fridge and freezer of perishable items likely to spoil before use.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Contributed to a well-organized home space by performing light cleaning duties, promoting a welcoming atmosphere upon the owner''s return.
- Facilitated smooth transitions for returning homeowners by preparing reports detailing completed tasks, incidents encountered, and any other relevant information about the property during its management period.
- Retained high-quality service standards by adhering strictly to homeowner guidelines regarding property management and privacy protection.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Demonstrated flexibility in accommodating last-minute changes or requests from homeowners, prioritizing client satisfaction and positive experiences.
Pet Sitter
Family Members
11.2021 - 03.2026
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
- Maintained cleanliness and safety of pets' living environments, preventing accidents and promoting healthy atmosphere.
- Increased repeat business with exceptional care and personalized attention to pets' needs.
- Improved pets' obedience and manners with consistent training and positive reinforcement techniques.
- Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
Volunteer
SICOP MEDICAL MISSION (SCHOOL)
10.2017 - 10.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Coordinated with different service providers to meet clients' individual needs.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
- Led group discussions and activities to meet different community needs.
- Boosted donations to organization by strategizing and executing fundraising events.
- Coordinated food drives for improved local food bank stock levels.
- Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
- Facilitated better healthcare access by volunteering at free clinics.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Tutor
Family Members and Friends and Classmates
09.2022 - 02.2025
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Created positive and encouraging learning environment to foster love for learning among students.
- Adapted teaching strategies to accommodate shift to remote learning, ensuring continuity in education during challenging times.
- Provided constructive feedback to students, promoting self-reflection and continuous improvement in their work.
- Maintained up-to-date knowledge of educational best practices and incorporated them into teaching methods.
- Fostered safe and inclusive classroom environment where all students felt valued and able to contribute.
- Encouraged students to set and achieve personal academic goals, leading to sense of accomplishment and increased motivation.
- Implemented strategies to manage classroom behavior effectively, creating conducive learning environment for all students.
- Assisted students in developing study skills and strategies.
Public Speaker
School Club
08.2023 - 05.2024
- Researched material extensively before writing informative speeches.
- Presented information regarding a debate about politics to groups of 20 people.
- Promoted a safe environment for open discussion during interactive segments of presentations, fostering productive dialogue among participants.
- Enhanced audience engagement by incorporating storytelling and real-life experiences into presentations.
- Established rapport with audience members before events to gauge interests and better tailor speech content accordingly.
- Used various social media platforms for media and blogger outreach.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Managed time effectively during presentations, balancing speaking points with interactive activities for optimal audience participation.
- Delivered motivational speeches for various organizations, resulting in increased morale and productivity.
- Received consistently positive feedback from event attendees, leading to repeat bookings and referrals for future engagements.
Babysitter
Family Members
08.2023 - 05.2024
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Developed system for efficiently managing daily routines, reducing morning stress.
Education
High School Diploma -
St Scholasticas Academy Bacolod
Bacolod City, Province Of Negros Occidental, Philippines04-2026
Skills
Sales strategy development
Social media marketing
Multitasking capacity
Decision making aptitude
Timeline
Public Speaker
School Club
08.2023 - 05.2024
Babysitter
Family Members
08.2023 - 05.2024
Tutor
Family Members and Friends and Classmates
09.2022 - 02.2025
Selling Agent
Myself
07.2022 - Current
Pet Sitter
Family Members
11.2021 - 03.2026
House Sitter
Family Members
04.2020 - Current
Volunteer
SICOP MEDICAL MISSION (SCHOOL)
10.2017 - 10.2025
High School Diploma -
St Scholasticas Academy Bacolod