Evelyn Ogabang

• Responsible for overseeing the daily operations of the stores, making sure it runs smoothly.
• Control the cost in accordance with the agreed budgets.
• Purchase order or control stocks for store availability.
• Analyze on how to decrease spoilages and increase sales at the same time.
• Reports quarterly financials
• Monitor competitors actively and propose appropriate responses.
• Create schedules to ensure adequate and efficient staffing at all times.
• Reports staff hours to the payroll department and respond to inquiries.
• Staff recruitment, planning and training.
• Ensure that newly received products is stocked in timely manner.
• Motivates staff and maintain in a positive work environment.
• Handling customer complaints in a smooth and professional manner.
• Worked with company systems and diligently completed all assigned tasks, working overtime as needed.

Crearing a welcoming and positive customer experience at the counter.

Advising or suggesting customers on baked goods selection and taking orders .

Manage transactions with customer using cash registers or POS.

Ensure peicing is accurate

Collect payments whether in cash or credit cards.

Issue receipts, refunds , change or receipts.

Track transactions on balance sheets and report any discrepancies.

Cross-sell products and introduce new ones.

Baked good products inventory and requesting the purchase of stocks.

Monitoring the visual appeal ans the availability of baked goods on display.

Check and receives baked good products quantity arrives and its expiry.

Reporting low baked goods stock to the manager in timely manner .

Maintaining a clean and tidy baked gokds counter and performing other duties.

Updating all store quality audit monitoring logbooks and finance or non-finance monitorings.

Resolve cuatomer complaints, guide them and relaying them to the manager.