Administrative Assitant Department Of Public Works And Highways
04.1990 - 07.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Developed filing system for historical documents, preserving important company records and improving access to information.
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