Listening to music, Arts, Reading
Eve Trinidad
Morong, Rizal
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work History
Dental Assistant Dental Receptionist
Maria Chiara D.L. Pascual
Morong, Rizal
06.2021 - 08.2022
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Provided professional services and support in a dynamic work environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
Appointment Scheduler
Ramptom M. Frias
Tanay, Rizal
06.2020 - 10.2020
- Answered phone calls and answered questions from potential customers.
- Scheduled and confirmed appointments and meetings for senior management team.
- Set appointments with salespeople and potential customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Call Center Representative
JFC Corporation
Ortigas Avenue Quezon, City
02.2014 - 07.2014
- Educated customers on company systems, form completion, and access to services.
- Boosted customer service satisfaction ratings through consistent quality control.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Promoted available products and services to customers during service, account management, and order calls.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Outbound Sales Representative
Rich Gaustad
Morong, Rizal
03.2013 - 11.2013
- Utilized innovative sales techniques to upsell products and services.
- Analyzed customer data and sales trends to develop targeted sales campaigns.
- Examined issues to determine importance and urgency and escalated calls to manager.
- Educated customers on product and service benefits, explaining features and answering questions.
- Set up appointments with interested customers according to schedule availability.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Overcame objections using friendly, persuasive strategies.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Made average of Number outbound and inbound calls per day.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Provided information about available products and services, membership details, and purchase advantages.
- Collaborated and communicated across organizational levels to derive new strategies for reaching broad range of customers and document progress.
- Conducted Number outbound phone calls daily to reach potential clients and market Type products and services.
- Established professional relationships with clients and call center team members to boost trust, rapport and reliability.
- Made Number cold calls per day resulting in client base growth by Number%.
Education
Bachelor Of Science In Computer Science - Computer System, Database, Programming And More
Tomas Claudio College
Morong, Rizal 06.2001 - 03.2014
Skills
Dental materials knowledge
undefinedInterests
Timeline
Dental Assistant Dental Receptionist
Maria Chiara D.L. Pascual
06.2021 - 08.2022
Appointment Scheduler
Ramptom M. Frias
06.2020 - 10.2020
Call Center Representative
JFC Corporation
02.2014 - 07.2014
Outbound Sales Representative
Rich Gaustad
03.2013 - 11.2013
Bachelor Of Science In Computer Science - Computer System, Database, Programming And More
Tomas Claudio College
06.2001 - 03.2014
Similar Profiles
Mark MeccoliMark Meccoli
Music Producer at Artist: Mandorla, Loox, Sete, Nicali, Acqua ChiaraMusic Producer at Artist: Mandorla, Loox, Sete, Nicali, Acqua Chiara
Matthew BayleyMatthew Bayley
Bartender at Chiara BistroBartender at Chiara Bistro
Gabriel R OrtizGabriel R Ortiz
Lawn Maintenance Laborer at Pascual LLcLawn Maintenance Laborer at Pascual LLc