Eva A. Lee
Rizal
Summary
Resourceful and highly motivated Freight and Logistics Virtual Assistant with practical experience in shipment coordination, track and trace, order fulfillment, and international logistics. Completed specialized training in Freight 101 and a General VA course. Adept at using logistics tools and platforms such as DAT One, FedEx, ODFL, Arcbest, and CRM systems. Proven ability to manage data entry, dispatch support, and customer communication with speed and accuracy. A quick learner with a proactive mindset and a passion for logistics operations.
Overview
22
22
years of professional experience
Work History
Home-Based Business Owner
Self-Employed
10.2022 - Current
- Coordinated with local couriers and logistics partners for nationwide product deliveries.
- Maintained organized records of inventory, client orders, and shipment status using Excel and Google Sheets.
- Generated weekly delivery reports and communicated order updates to customers promptly.
- Created social media content and managed online store activity to generate leads and drive fulfillment.
Shopee Seller
E-Commerce
01.2021 - 08.2022
- Handled 100% of order processing, shipment scheduling, and delivery tracking for online customers.
- Uploaded and managed product listings, processed daily orders, and monitored shipping statuses.
- Liaised with Shopee-integrated courier services to coordinate pickups and deliveries.
- Ensured timely responses to buyer inquiries and concerns related to order fulfillment.
Network Marketer
Self-Employed
01.2014 - 05.2022
- Built and managed a team of over 5000 distributors across the Philippines and abroad.
- Managed logistics of product distribution to team members, tracking order status and coordinating delivery schedules.
- Responded to customer inquiries and resolved delivery issues effectively.
- Maintained team and customer records in spreadsheets for performance and product tracking.
Waitress
Costa Cruises
01.2008 - 01.2011
- Company Overview: International Service Roles
- Provided high-level customer service in fast-paced, multicultural environments.
- Gained valuable soft skills in communication, pressure handling, and client satisfaction.
- International Service Roles
Elementary Teacher
01.2003 - 01.2006
- Developed strong organizational, administrative, and communication skills through academic planning and classroom management.
Education
Bachelor of Science - Elementary Education
Philippine Normal Universities
03-2003
Skills
- - LTL / Volume / Truckload Shipment Handling
- - Shipment Tracking and Dispatch Support
- - Load Board Monitoring (DAT One)
- - CRM and Data Entry (Google Sheets, Excel)
- - Customer Service & Issue Resolution
- - Freight Rate Quoting & Carrier Communication
- - Logistics Coordination & Admin Support
- - Document Management (BOL, POD, Invoicing)
- - Time Management & Attention to Detail
- - Adaptability, Initiative & Reliability
Timeline
Home-Based Business Owner
Self-Employed
10.2022 - Current
Shopee Seller
E-Commerce
01.2021 - 08.2022
Network Marketer
Self-Employed
01.2014 - 05.2022
Waitress
Costa Cruises
01.2008 - 01.2011
Elementary Teacher
01.2003 - 01.2006
Bachelor of Science - Elementary Education
Philippine Normal Universities
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