Eunice Onyekwere
Angeles City, Province Of Pampanga
Summary
Equipped with extensive knowledge in customer service solution. Employs excellent leadership skills and multi-tasking strength. Demonstrated ability to swiftly adapt to changes as work may require.
Overview
12
12
years of professional experience
Work History
Teacher
Anglo English Language Center
07.2024 - 10.2024
- Managed classroom behavior effectively by establishing clear expectations,modeling appropriate conduct.
- Developed strong relationship with students, by maintaining open lines of communication and a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods,such as group projects and hands-on activities.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Virtual Assistant
Fiverr
01.2020 - 01.2021
- Email management
- Lead Generation
- Booking appointments
Private English Tutor
Sir Young Hun
04.2020 - 11.2020
- Enhanced students'' language skills by utilizing interactive activities and multimedia resources during tutoring sessions.
- Increased students'' vocabulary knowledge through creative word games and exercises, leading to more effective communication skills.
- Developed individualized learning plans for each student, addressing their specific needs and goals in language proficiency.
- Conducted thorough assessments to identify areas of weakness in each student''s English language skills, allowing for targeted instruction towards improvement.
School Secretary
Gofamint Academy International
01.2015 - 01.2017
- Resolve time clearing account with balances
- Attend phone and email support for the school accounts
- Maintain record of phone or email transaction report
- Suggest and recommend cost effective measures to immediate superior
- Other task as maybe assigned when the need arises and deemed necessary
- Reconcile trust accounts
- Interviewer in collecting primary data through qualitative research
- Responsible for developing marketing plans
- Developed and implemented sales force tools
- Recruited and trained sales persons
- Collaborated with customs agents for clearing goods
- Coordinated promotional tools, handled complains and queries from customers
Service Desk Support
Ask'em marketing travel and tour agency
01.2013 - 01.2015
- Validate performs sent by client
- Processing and billing of invoices/ Billing service
- Process client rebates
- Resolve time clearing accounts with balance
- Post invoices using the details in the Performa invoice
- Process rate exchange per clients request
- Responsible for developing marketing plans
- Receiving Invoice and outbound call
Education
NCII - CAREGIVING
TESDA
01.2017
Health Care Service
TESDA
Manila, Metro Manila, Philippines01.2017
NCII - Computer Programming
TESDA
01.2017
NC II - Caregiving
St Dominic college of Asia
01.2012
DIPLOMA - MIDWIFERY
DE LA SALLE HEALTH SCIENCE INSTITUTE
01.2011
Skills
- Active Listening
- Communication
- Computer Skills
- Customer Service
- Interpersonal Skills
- Leadership Skills
Timeline
Teacher
Anglo English Language Center
07.2024 - 10.2024
Private English Tutor
Sir Young Hun
04.2020 - 11.2020
Virtual Assistant
Fiverr
01.2020 - 01.2021
School Secretary
Gofamint Academy International
01.2015 - 01.2017
Service Desk Support
Ask'em marketing travel and tour agency
01.2013 - 01.2015
NCII - Computer Programming
TESDA
NC II - Caregiving
St Dominic college of Asia
DIPLOMA - MIDWIFERY
DE LA SALLE HEALTH SCIENCE INSTITUTE
NCII - CAREGIVING
TESDA
Health Care Service
TESDA
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