Eunice Onyekwere
Angeles City, Province Of Pampanga
Summary
Equipped with extensive knowledge in customer service solution. Employs excellent leadership skills and multi-tasking strength. Demonstrated ability to swiftly adapt to changes as work may require.
Overview
12
12
years of professional experience
Work History
Teacher
Anglo English Language Center
Porac, Province Of Pampanga, Philippines
07.2024 - 10.2024
- Managed classroom behavior effectively by establishing clear expectations,modeling appropriate conduct.
- Developed strong relationship with students, by maintaining open lines of communication and a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods,such as group projects and hands-on activities.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Virtual Assistant
Fiverr
01.2020 - 01.2021
- Email management
- Lead Generation
- Booking appointments
Private English Tutor
Sir Young Hun
Silang, Province Of Cavite, Philippines
04.2020 - 11.2020
- Enhanced students'' language skills by utilizing interactive activities and multimedia resources during tutoring sessions.
- Increased students'' vocabulary knowledge through creative word games and exercises, leading to more effective communication skills.
- Developed individualized learning plans for each student, addressing their specific needs and goals in language proficiency.
- Conducted thorough assessments to identify areas of weakness in each student''s English language skills, allowing for targeted instruction towards improvement.
School Secretary
Gofamint Academy International
01.2015 - 01.2017
- Resolve time clearing account with balances
- Attend phone and email support for the school accounts
- Maintain record of phone or email transaction report
- Suggest and recommend cost effective measures to immediate superior
- Other task as maybe assigned when the need arises and deemed necessary
- Reconcile trust accounts
- Interviewer in collecting primary data through qualitative research
- Responsible for developing marketing plans
- Developed and implemented sales force tools
- Recruited and trained sales persons
- Collaborated with customs agents for clearing goods
- Coordinated promotional tools, handled complains and queries from customers
Service Desk Support
Ask'em marketing travel and tour agency
01.2013 - 01.2015
- Validate performs sent by client
- Processing and billing of invoices/ Billing service
- Process client rebates
- Resolve time clearing accounts with balance
- Post invoices using the details in the Performa invoice
- Process rate exchange per clients request
- Responsible for developing marketing plans
- Receiving Invoice and outbound call
Education
NCII - CAREGIVING
TESDA
01.2017
Health Care Service
TESDA
Manila, Metro Manila, Philippines01.2017
NCII - Computer Programming
TESDA
01.2017
NC II - Caregiving
St Dominic college of Asia
01.2012
DIPLOMA - MIDWIFERY
DE LA SALLE HEALTH SCIENCE INSTITUTE
01.2011
Skills
- Active Listening
- Communication
- Computer Skills
- Customer Service
- Interpersonal Skills
- Leadership Skills
Timeline
Teacher
Anglo English Language Center
07.2024 - 10.2024
Private English Tutor
Sir Young Hun
04.2020 - 11.2020
Virtual Assistant
Fiverr
01.2020 - 01.2021
School Secretary
Gofamint Academy International
01.2015 - 01.2017
Service Desk Support
Ask'em marketing travel and tour agency
01.2013 - 01.2015
NCII - Computer Programming
TESDA
NC II - Caregiving
St Dominic college of Asia
DIPLOMA - MIDWIFERY
DE LA SALLE HEALTH SCIENCE INSTITUTE
NCII - CAREGIVING
TESDA
Health Care Service
TESDA