Eugenous Rosette
Medellin, Province Of Cebu
Summary
Dynamic professional with a proven track record at PHLPOST, excelling in customer service and relationship building. Recognized for enhancing response times and streamlining communication processes. A fast learner with strong time management skills, adept at prioritizing tasks and supporting team collaboration to achieve operational excellence.
Developed essential administrative support skills in dynamic office environment. Proficient in managing schedules, coordinating meetings, and handling various administrative tasks with precision. Aiming to transition into new field, leveraging strong organizational and communication abilities for impactful contributions.
Overview
1
1
year of professional experience
Work History
Assistant
PHLPOST
05.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
Education
Associate of Science - Associate in Aircraft Maintenance Technology
Philippine State College of Aeronautics
Lapu-Lapu City, Province Of Cebu, Philippines06-2025
Skills
- Fast learner
- Time management
- Attention to detail
- Team collaboration
- Relationship building
- Workload management
- File and record keeping
- Support services
- Task prioritization
- Decision-making
- Calendar management
Timeline
Assistant
PHLPOST
05.2024 - Current
Associate of Science - Associate in Aircraft Maintenance Technology
Philippine State College of Aeronautics
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