Hi, I’m
Eugene Kirt Toledo
Laspiñas City,Metro Manila
It is never too late to be what you might have been.
George Eliot
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
4
years of professional experience
1
Certification
Work History
Reviewing, Filtering, And Managing User-generated Content Across Online Platforms.
Social Media Content Moderator
08.2021 - Current
Job overview
- Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.
- Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
- Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
- Worked with internal stakeholders to improve flow of information or content in social media and digital community environments.
- Partnered with IT support to troubleshoot and address platform issues.
24HR Processing Outsourcing Inc.
Intern
12.2019 - 02.2020
Job overview
- Analyzed problems and worked with teams to develop solutions.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Developed effective improvement plans in alignment with goals and specifications.
Education
Systems Technology Institute's (STI)Alabang-Zapote Road, Corner V.Guinto, Las Piñas
Bachelor of Science from Information Technology
01.2020
Skills
- Video Streaming
- Video Game Editing
- Technical Troubleshooting
- Desktop and Laptop Computers
- Communications and Media
- Illustrator and Photoshop
Certification
- Certified 100% Accuracy, Majorel - September 2022
- Legazpi Village, Makati, Certificate of Consistent and Managed Office Documents and Assisting Customer Troubleshooting at 24HR Processing Outsourcing Inc. - February 2020
Languages
English
Intermediate (B1)
Japanese
Elementary (A2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Media Content Moderator
Reviewing, Filtering, And Managing User-generated Content Across Online Platforms.
08.2021 - Current
Intern
24HR Processing Outsourcing Inc.
12.2019 - 02.2020
Systems Technology Institute's (STI)
Bachelor of Science from Information Technology
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