Summary
Overview
Work History
Education
Skills
Availability
Accomplishments
Software
Certification
Additional Information
Timeline
Generic
Ethel Grace E. Malilay

Ethel Grace E. Malilay

Construction Admin Specialist
Parañaque City

Summary

Detail-oriented and proactive Administrative Specialist with over 5 years of experience supporting senior leadership in fast-paced, high-stakes environments. Expertise in calendar management, documentation, travel coordination, and fostering cross-functional team collaboration ensures seamless operations and enhanced productivity. Recognized for strong interpersonal and communication skills, alongside exceptional time management abilities, while consistently maintaining confidentiality and professionalism in solving complex challenges. Committed to driving organizational success through meticulous attention to detail and a results-oriented approach.

Overview

8
8
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Part Time ESL Teacher

51talk Philippines, Ph Team
Makati City
03.2025 - Current
  • Educated students in basics of English grammar and conversational speaking.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
  • Created and delivered engaging lesson plans to accommodate different learning styles.
  • Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.

Construction Admin Specialist

Sumitetsu Philippines
Makati City
08.2020 - Current
  • Provides end-to-end administrative support to project teams and leadership across Luzon-based construction projects
  • Prepares and monitors project charges, purchase orders, and expenditures
  • Organizes and maintains digital and physical records, ensuring quick retrieval and data accuracy
  • Serves as ISO Custodian; ensures adherence to compliance protocols and documentation standards
  • Manages procurement documentation and service requisitions, ensuring timely delivery
  • Coordinates team uniforms, cost tracking, and resource logistics
  • Supports confidential data processing and special tasks assigned by leadership
  • Collected, arranged, and input information into database system.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Licensed Financial Advisor

AXA Philippines
Makati City
06.2018 - 07.2019
  • Assessed client portfolios and crafted tailored insurance and investment plans
  • Managed client databases and policy renewals with a high level of discretion
  • Cultivated strong client relationships and ensured long-term satisfaction
  • Delivered responsive support and facilitated contract negotiations
  • Enhanced client service experience by proactively addressing concerns, resolving issues promptly, and providing regular updates on portfolio performance.
  • Collaborated with team members to develop innovative solutions for complex financial situations, resulting in improved client outcomes.

Data Entry Clerk

Royal Caribbean International
Pasay City
08.2018 - 02.2019
  • Managed new hire documentation and verified employee data in JD Edwards Oracle
  • Audited employee documents and ensured global onboarding compliance
  • Responded to inquiries from new hires and resolved onboarding-related issues
  • Coordinated closely with risk, security, and recruitment teams to align global standards
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Property Investment Consultant

Alveo Land
Makati City
06.2017 - 04.2018
  • Conducted market research and presented investment options to potential clients
  • Customized investment plans based on financial capacity and needs
  • Supported transaction execution and maintained detailed reports
  • Anticipated potential risks associated with investment properties and devised mitigation plans, safeguarding clients'' financial interests at all times.
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.

Education

Bachelor of Science - Entrepreneurship

Assumption College
Makati City, Metro Manila, Philippines
05-2017

Skills

Availability

Willing to work on a shifting schedule

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Responsible for proofreading and ensuring grammatical accuracy of company website content.
  • Organized and managed the inauguration event for the new SPI Technical Center in October 2024.
  • Coordinated the development of marketing materials for the SPI Technical Center inauguration.
  • Maintained communication with project managers and subcontractors through emails and calls to ensure timely payment resolution.

Software

SAP

JD EDWARD ORACLE

IBM LOTUS NOTE

Certification

Licensed Real Estate (2017-2018)

Additional Information

Skills:


  • Basic Japanese language proficiency (currently studying)
  • Canva design and content creation
  • Online ESL teaching


Interests:


  • Running and outdoor activities
  • Exploring new places and cultures
  • Food enthusiast – enjoys discovering local cuisines

Timeline

Part Time ESL Teacher

51talk Philippines, Ph Team
03.2025 - Current

Construction Admin Specialist

Sumitetsu Philippines
08.2020 - Current

Data Entry Clerk

Royal Caribbean International
08.2018 - 02.2019

Licensed Financial Advisor

AXA Philippines
06.2018 - 07.2019

Property Investment Consultant

Alveo Land
06.2017 - 04.2018

Bachelor of Science - Entrepreneurship

Assumption College

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Ethel Grace E. MalilayConstruction Admin Specialist