Summary
Overview
Work History
Education
Skills
Timeline
Generic
Estrada Jacqueline

Estrada Jacqueline

Imus, Province Of Cavite

Summary

Knowledgeable in massage spa with background in spa ownership. Managed day-to-day operations, ensuring client satisfaction and staff efficiency. Demonstrated excellence in customer service and team leadership.

Professional with strong background in spa management and operations. Expertise in creating exceptional client experiences, optimizing business performance, and driving revenue growth. Proven ability to lead teams effectively, adapt to changing needs, and maintain high standards. Skilled in team collaboration, customer service, and strategic planning. Dependable and results-focused, ensuring spa consistently meets and exceeds expectations.

Experienced with spa management, client care, and team oversight. Uses expertise to improve service quality and operational efficiency. Knowledge of wellness trends and staff development strategies.

Professional in wellness industry with comprehensive experience in spa management. Proven ability to enhance client experiences and streamline operations. Focused on team collaboration and achieving high-quality results. Skilled in staff training and customer relationship management.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Experienced with client-centered therapeutic techniques, fostering relaxation and physical well-being. Utilizes deep tissue and Swedish massage methods to address specific client needs effectively. Track record of maintaining tranquil environment, ensuring client comfort and satisfaction through professional and personalized care.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

28
28
years of professional experience

Work History

Spa Owner

Moonlight Spa
01.2013 - 02.2016
  • Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
  • Maintained accurate financial records, tracking expenses, revenue, payroll, and inventory management.
  • Launched successful referral programs that encouraged satisfied clients to recommend the spa to friends and family members, driving additional business growth.
  • Monitored inventory levels closely to prevent stockouts or overstocking issues while minimizing waste from expired products.

Therapist

Jharrz
01.1995 - 01.2012
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.

Promodiser

La Tundena
03.1988 - 01.1989
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Tirona High School
Kawit, Province Of Cavite, Philippines
03-1993

Skills

  • Spa operations
  • Upselling services
  • Health and safety regulations
  • Employee training
  • Deep tissue massage
  • Swedish massage
  • Professionalism and ethics
  • Stress relief massage
  • Thai massage
  • Hot stone massage
  • Body treatments

Timeline

Spa Owner

Moonlight Spa
01.2013 - 02.2016

Therapist

Jharrz
01.1995 - 01.2012

Promodiser

La Tundena
03.1988 - 01.1989

High School Diploma -

Tirona High School
Estrada Jacqueline