Esmeralda De Guzman
LAWYER
Santiago, Province of Isabela
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Supervisor
Watsons Personal Care Store
04.2015 - 06.2019
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
- Optimized workforce allocation by creating efficient staff schedules that balanced workload distribution while minimizing labor costs.
- Educated staff on strategies for handling difficult customers and challenging situations.
Housekeeping Manager
Robinsons Land
04.2014 - 03.2015
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive customer experiences throughout their stay at the Mall.
- Increased employee performance through effective supervision and training.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
Assistant Store Manager
Jollibee Foods Corporations
05.2012 - 04.2014
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
J.D. - Law Degree
Northeastern College
Santiago City, Isabela, Philippines 04.2001 -
Bachelor of Science - Hotel And Restaurant Management
La Patria College
Santiago City, Isabela, Philippines 04.2001 -
Skills
Legal Advisory
undefinedAccomplishments
Passed the September 2023 Bar Examination
Certification
Code of Professional Responsibility & Accountability
Timeline
Code of Professional Responsibility & Accountability
04-2024
Store Supervisor
Watsons Personal Care Store
04.2015 - 06.2019
Housekeeping Manager
Robinsons Land
04.2014 - 03.2015
Assistant Store Manager
Jollibee Foods Corporations
05.2012 - 04.2014
J.D. - Law Degree
Northeastern College
04.2001 -
Bachelor of Science - Hotel And Restaurant Management
La Patria College
04.2001 -
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