Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erwin Chavez

Batangas, Province Of Batangas

Summary

Highly skilled virtual professional with solid foundation in administrative support and digital communication. With a diverse range of expertise, including data entry, graphic design, audio & video editing, social media management, and basic web design. Strong focus on collaboration and adaptability, ensuring seamless team dynamics and responsiveness to evolving needs. Demonstrates excellence in multitasking, problem-solving, and utilizing technology to optimize workflow.

Overview

11
11
years of professional experience

Work History

Operations Manager

ConnectUs Marketing Solutions, Inc.
07.2021 - 12.2024

✅ Operational Strategy: Developing and implementing efficient processes to achieve organizational goals.
✅ Team Leadership: Guiding and motivating teams to perform at their best.
✅ Process Optimization: Identifying inefficiencies and introducing solutions for improved workflow.
✅ Performance Monitoring: Tracking KPIs, analyzing data, and driving continuous improvement.
✅ Resource Management: Ensuring effective allocation of time, tools, and talent.
✅ Problem-Solving: Proactively addressing challenges with practical and sustainable solutions.
✅ Communication Management: Maintaining clear and open lines of communication across teams and stakeholders.

Project Manager

ConnectUs Marketing Solutions, Inc.
07.2018 - 07.2021

✅ Strategic Project Planning: Defining clear goals, timelines, and deliverables.
✅ Team Leadership & Coordination: Guiding teams to collaborate effectively and achieve milestones.
✅ Performance Monitoring: Tracking KPIs, providing constructive feedback, and fostering growth.
✅ Process Optimization: Streamlining workflows for enhanced productivity and efficiency.
✅ Problem-Solving: Proactively addressing challenges and implementing effective solutions.
✅ Communication Management: Ensuring clear and consistent communication across all stakeholders.
✅ Training & Mentorship: Developing team skills and encouraging professional growth.

Virtual Assistant

Linkserve Solutions BPO Inc.
03.2014 - 07.2018

✅ Social Media Management & Engagement: Strategy, content scheduling, and audience interaction.
✅ Website Development: Building user-friendly and responsive websites.
✅ Sales Funnel Development: Creating effective funnels to boost conversions.
✅ Event Management: Seamless planning and execution of virtual and physical events.
✅ Graphic & Video Design: Crafting eye-catching visuals and multimedia content.
✅ Email Marketing: Designing campaigns to nurture leads and drive results.
✅ Back Office Support: Efficiently managing administrative tasks to keep operations smooth.

Education

Bachelor of Science - Computer Engineering

University of Batangas
Batangas, Province Of Batangas, Philippines
04.2001 -

Skills

Attention to detail

CRM management

Project management

Problem-solving

Social media management

Digital Marketing Familiarity

Sales funnel creation

Sales funnel management

Strong graphic design skills

Web development projects

Timeline

Operations Manager

ConnectUs Marketing Solutions, Inc.
07.2021 - 12.2024

Project Manager

ConnectUs Marketing Solutions, Inc.
07.2018 - 07.2021

Virtual Assistant

Linkserve Solutions BPO Inc.
03.2014 - 07.2018

Bachelor of Science - Computer Engineering

University of Batangas
04.2001 -
Erwin Chavez