Erwin Caguiat Cruz
Muntinlupa
Summary
To be able to utilize and develop my potential with a willingness to learn and meet new challenges in any position to which I am qualified.
Overview
11
11
years of professional experience
Work History
I.T. Admin Supervisor
Archipelago Philippine Ferries Corp. (FastCat)
05.2024 - 11.2024
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
I.T. Officer
Archipelago Phillipine Ferries Corp. (FASTCAT)
05.2021 - 02.2022
- Managed network security protocols to ensure sensitive data protection and prevent cyber attacks.
- Developed and maintained company intranet, streamlining internal communication processes.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
I.T. Support
Archipelago Phillipine Ferries Corp. (FASTCAT)
09.2019 - 04.2021
- Collaborated with IT support teams to swiftly resolve technical issues, minimizing disruptions to business operations.
- Coordinated with IT support teams to troubleshoot system issues, minimizing downtime and disruption to daily operations.
DMS Staff
Liquigaz Philippines Corporation (LPC)
04.2018 - 07.2019
BPA
AMDATEX Services Corporation (ADEC)
06.2015 - 01.2018
Encoder
RCBC Savings Bank Muntinlupa Branch
04.2014 - 06.2014
- Encode names of new accounts
- Arrange and Filling of signature card of the costumer
Education
Bachelor of Science - Computer Science
Pamantasan ng Lungsod ng Muntinlupa
01.2015
Skills
- Email Administration - Google Workspace
- Active Directory Administration
- Technical and Network Support
- Hardware & Software Troubleshooting
- Servers Backups
- Installation of Applications
- Workstation configuration and management
- Database administration
- Quickbooks Backup
- Microsoft office
- Fastcat System and Fastcat Ticketing System Admin
- Firewall Sophos and Fortinet Admin
References
- Mr. Ivan Mance, APFC I.T. Manager, +639973102069
- Mrs. Emilia Argame, APFC QMS Manager, +639253795528
Personal Information
- Age: 32
- Height: 5'9
- Weight: 80kg
- Citizenship: Filipino
- Date of Birth: 11/24/92
- Marital Status: Roman Catholic
Timeline
I.T. Admin Supervisor
Archipelago Philippine Ferries Corp. (FastCat)
05.2024 - 11.2024
I.T. Officer
Archipelago Phillipine Ferries Corp. (FASTCAT)
05.2021 - 02.2022
I.T. Support
Archipelago Phillipine Ferries Corp. (FASTCAT)
09.2019 - 04.2021
DMS Staff
Liquigaz Philippines Corporation (LPC)
04.2018 - 07.2019
BPA
AMDATEX Services Corporation (ADEC)
06.2015 - 01.2018
Encoder
RCBC Savings Bank Muntinlupa Branch
04.2014 - 06.2014
Bachelor of Science - Computer Science
Pamantasan ng Lungsod ng Muntinlupa