Erolyn Mariano
Blk 6 Lot 6 Kamagong Street, Pasay City,Philippines
Summary
Detail-oriented Secretary with 13 years of experience in administrative support. Skilled in managing schedules, coordinating correspondence, and arranging meetings to enhance office efficiency. Maintains confidentiality and accuracy in all tasks while fostering smooth team operations. Committed to delivering high-quality results aligned with organisational objectives.
Overview
1
1
Language
11
11
years of professional experience
Work History
Casual Laborer
City Government of Pasay
Pasay City, Philippines
08.2015 - Current
- Handled incoming calls and enquiries, offering professional assistance and directing to appropriate departments for further action.
- Managed confidential and sensitive data securely and appropriately maintained records.
- Implemented and maintained an organised filing system documenting business operations.
- Organised and maintained filing systems, both electronic and paper-based, to uphold data confidentiality and ease of access.
- Scanned and photocopied documents for office team members.
- Organised personal and professional calendars, sending reminders and updates for upcoming meetings and events.
- Drafted, reviewed, and distributed professional correspondence, including emails, letters, and memos to support business communication.
Education
Certificate of Higher Education - Caregiving Elderly
Everbright International Academy
Bacoor, Cavite City 2026 - Current
Bachelor of Business Administration - Management
City University of Pasay
Pasay City 2001 - 2003
Bachelor of Business Administration - Marketing Management
City University of Pasay
Pasay City 2011 - 2013
Skills
- File archiving
- Records management
- Data protection
- Microsoft Excel
- Google Workspace
- Office administration
- Customer service
- Client management
- Clear communication
- Oral communication
- Time-management
- Relationship-building
Languages
English
Proficient
C2
Interests
- Watching TV
- Listening to music
- Singing
Timeline
Casual Laborer
City Government of Pasay
08.2015 - Current
Bachelor of Business Administration - Marketing Management
City University of Pasay
2011 - 2013
Bachelor of Business Administration - Management
City University of Pasay
2001 - 2003
Certificate of Higher Education - Caregiving Elderly
Everbright International Academy
2026 - Current