Ernesto Francisco

Antipolo City

Summary

I have over 16 years of experience working in the hospitality industry. I started off as a passionate waiter, And because of my dedication to my work, I was given the opportunity to advance to restaurant captain. And thanks to this knowledge, I'm able to work as cabin crew for a foreign airline. Currently, I work for a private firm as a customer service representative, where we answer questions and deal with complaints.

Overview

years of professional experience

Certification

Work History

English Client Service Specialist

Get Wonders Corporation

03.2022 - Current

Cabin Crew

Etihad Airways

04.2010 - 11.2020

Restaurant Captain

Crowne Plaza Hotel

04.2016 - 12.2018

Education

BS in Computer Science -

Trinity College

Skills

Teamwork
Multi-tasking
Attention to detail

Communication
Interpersonal skills

Certification

Inspired Service Training Certificate
Cabin Crew Initial Training Certificate
Fundamentals of Culinary Arts Certificate

References

Available upon request.

Hobbies and Interests

Cooking
Movies
Sports

Languages

English

Advanced (C1)

Filipino

Bilingual or Proficient (C2)

Timeline