Erma Mae Maranoc
Restaurant Supervisor
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
17
17
years of professional experience
12
12
years of post-secondary education
Work History
Assistant Store Manager
Shakey's Pizza Asia Ventures Incorporated
Quezon City, Metro Manila
11.2017 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted in recruiting, hiring and training of team members.
Shift Manager
Shakey's Pizza Asia Ventures Incorporated
Quezon City, Metro Manila
06.2016 - 11.2017
- Supervised employees and oversaw quality compliance with company standards for food and services.
Restaurant Team Leader
Shakey's Pizza Asia Ventures Incorporated
Quezon City, Metro Manila
06.2011 - 06.2016
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Monitored food inventory and supplies to prevent waste.
Restaurant Staff Member
Excellent People's Multi Purpose Cooperative
Quezon City , Metro Manila
06.2006 - 06.2011
- Served food and beverages promptly with focused attention to customer needs.
- Stored food in designated containers and storage areas to prevent spoilage.
- Adjusted food preparation methods in accordance with customer requests.
Education
Bachelor Of Banking And Finance - Under Graduate
Polytechnic University of The Philippines
Sta.Mesa Manila 06.2005 - 04.2007
Elementary Education
Palauig Central School
Palauig Zambales 06.1995 - 04.2001
Secondary Education
Palawig Academy Educational Foundation
Palauig Zambales 06.2001 - 04.2005
Skills
Staff supervision
undefinedTimeline
Assistant Store Manager
Shakey's Pizza Asia Ventures Incorporated
11.2017 - Current
Shift Manager
Shakey's Pizza Asia Ventures Incorporated
06.2016 - 11.2017
Restaurant Team Leader
Shakey's Pizza Asia Ventures Incorporated
06.2011 - 06.2016
Restaurant Staff Member
Excellent People's Multi Purpose Cooperative
06.2006 - 06.2011
Bachelor Of Banking And Finance - Under Graduate
Polytechnic University of The Philippines
06.2005 - 04.2007
Secondary Education
Palawig Academy Educational Foundation
06.2001 - 04.2005
Elementary Education
Palauig Central School
06.1995 - 04.2001
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