ERIKAMYLE SAYMAN
Valenzuela City,Metro Manila
Summary
Technology Delivery Manager with 8+ years of experience leading IT programs across banking, fintech, and healthcare domains. Proven success in delivering complex digital solutions that align with business strategies, improve operational efficiency, and support enterprise growth. Skilled in Agile and Waterfall methodologies, project governance, resource optimization, and stakeholder communication. Adept in managing banking technology initiatives including core banking integrations, cloud migrations, digital onboarding, payment gateways, and compliance-related systems. Trusted leader with a track record of managing end-to-end delivery, risk mitigation, and vendor coordination in high-stakes environments. Experienced with cloud technologies including AWS and Azure Stack for scalable and secure system implementations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technology Delivery Manager – AVP
Security Bank Corporation
12.2022 - Current
- Spearheaded full-cycle IT projects including enhancements to core banking platforms, digital onboarding, and internal process automation.
- Oversaw project scope, planning, and execution, aligning initiatives with bank strategy and regulatory requirements.
- Led demand management lifecycle, ensuring accurate forecasting and efficient resource allocation.
- Collaborated with enterprise architects and business teams to deliver technology roadmaps and system integrations.
- Led cloud-based initiatives including systems hosted on AWS, optimizing for scalability and cost.
- Ensured timely risk identification, change management, and communication across stakeholders and executive leadership.
- Implemented best practices in service availability, reducing downtime and improving customer-facing system reliability.
- Directed multiple Agile project teams, driving sprint planning, backlog grooming, and continuous delivery efforts.
- Facilitated regular stakeholder review sessions to ensure alignment with compliance, IT security, and operational standards.
- Monitored vendor SLA compliance and resolved contract discrepancies to avoid project delays.
Technical Project Manager
Carespan Asia, Inc.
05.2022 - 11.2022
- Managed platform implementations for hospital and corporate clinics including MMMC, Medicard, VXI, and Alorica.
- Oversaw API integration projects including MedExpress and remote medical devices.
- Led a major AWS cloud migration project, supervising solution architecture, data migration strategy, and cutover execution.
- Produced implementation plans, process flows, and risk logs, while managing developer teams and client relations.
- Coordinated directly with infrastructure and application teams to ensure seamless deployment and rollback strategies.
- Facilitated client onboarding sessions and conducted post-implementation support and evaluation.
- Aligned implementation metrics with SLAs and quality KPIs for project success.
- Managed 2 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
Solutions Designer
Globe Telecom
03.2021 - 05.2022
- Delivered enterprise-level solutions such as Salesforce technical debt resolution and Vlocity Quote-to-Cash migration.
- Acted as technical lead for deployments, cutover planning, and service transition.
- Supported UAT and business validations, while aligning with internal governance and compliance standards.
- Developed architectural solution documents and ensured traceability to functional and non-functional requirements.
- Participated in sprint planning and technical grooming sessions with developers and QA.
- Managed release documentation and transition to service operations teams.
- Supported hybrid infrastructure implementations including system deployments via Azure cloud.
Software Engineer / Admin Support
SPEL Stormwater & Label Press Australia
06.2020 - 03.2021
- Handled system quality improvements, web infrastructure management, SEO, and technical support.
- Conducted A/B testing and analyzed site performance for optimization recommendations.
- Created user manuals, conducted training, and resolved technical incidents.
- Managed campaign analytics, reports, and performance evaluations.
Systems Analyst
Philippine Airlines
10.2016 - 06.2020
- Managed technical delivery for Revenue Management and Customer Experience projects including PSS Migration and Customer Relationship System.
- Defined business requirements, coordinated UAT, and ensured timely vendor deliverables.
- Handled system support, enhancements, and development using CCL and SQL.
- Developed system documentation including flowcharts, data dictionaries, and integration points.
- Collaborated with internal departments and external vendors to assess feasibility of IT solutions.
- Assisted in budget estimation, CAPEX preparation, and implementation tracking.
Associate Software Engineer
Accenture Inc.
09.2014 - 02.2015
- Performed code testing, requirement analysis, and design documentation.
- Collaborated with senior developers for solution reviews and integration testing.
- Participated in Agile scrums and sprint reviews, documenting and fixing bugs.
Education
BS - Information Technology
Informatics International College
Quezon City, Metro Manila05-2014
Skills
- Technology Delivery Management
- Banking IT Systems & Process Integration
- Cloud & Hybrid Infrastructure (AWS, Azure Stack)
- Cloud Migrations & DevOps Enablement
- Project Planning & Execution (Agile, Waterfall)
- Cross-Functional Team Leadership
- Stakeholder & Vendor Alignment
- Risk management and quality assurance
- Business & Systems Analysis
- Budgeting & Cost Management
Certification
Available upon request
References
Available upon request
Timeline
Technology Delivery Manager – AVP
Security Bank Corporation
12.2022 - Current
Technical Project Manager
Carespan Asia, Inc.
05.2022 - 11.2022
Solutions Designer
Globe Telecom
03.2021 - 05.2022
Software Engineer / Admin Support
SPEL Stormwater & Label Press Australia
06.2020 - 03.2021
Systems Analyst
Philippine Airlines
10.2016 - 06.2020
Associate Software Engineer
Accenture Inc.
09.2014 - 02.2015
BS - Information Technology
Informatics International College
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