ERICKA GAILE TORILLO
KORONADAL,SOUTH COTABATO
Summary
Experienced and dedicated professional with a background in psychology and administration. Skilled in communication, organization, and customer service, with a passion for promoting mental health awareness and providing compassionate support. Licensed Psychometrician with a commitment to excellence and a track record of delivering exceptional results in client-focused environments.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Community Manager
Barbell Baddies
Remote
02.2023 - 02.2024
Creating and curating content that resonates with the target audience, moderating discussions, and responding to community inquiries
- Worked closely with external parties to align work with mission statement and maximise impact.
- Demonstrated organisational values and championed professional development by organising training opportunities.
- Established and enforced community guidelines to maintain respectful, positive online atmosphere.
Sales Virtual Assistant
Barbell Baddies
Remote
02.2023 - 02.2024
- Received, sorted and distributed incoming mail.
- Proactively reaching out to potential clients through outbound messages to effectively promote fitness programs.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
Content Writer
Digital Team Coach
Remote
02.2022 - Current
- Crafted campaigns using market understanding, consumer analysis, and advertising psychology.
- Researched keywords to improve article optimisation and reach.
- Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing.
- Adapted text for social media platforms to maximise audience engagement.
Education
Bachelor of Science - Psychology
San Pedro College
Davao City, Province of Davao del Sur 08.2018 - 06.2022
Skills
- Excellent communication skills, both written and verbal
- Content creation and curation abilities
- Community engagement and interaction
- Analytical skills for monitoring metrics and insights
- Basic graphic design skills for creating visual content
- Adaptability to changing trends and algorithms in social media
- Understanding of SEO principles for content optimization
Certification
Licensed Psychometrician
Research and Publication
- Silent Tears: A Phenomenological Study on the Bereavement of the Families of COVID-19 Victims San Pedro College - Research in Psychology 1 & 2
- Harlot’s Trade: A Discussion about Filipino Women in Prostitution
- Breaking Boundaries: A Case Study on Filipino Transgender Experience
- The Storms of Online Modality: E-learning Experiences and Perceived Work Performance of San Pedro College Professors
- The Socio-Cultural Adaptation and Social Adjustment of the Non-Local Students of San Pedro College
- STEM Students’ Self-Esteem
- Experiences of the Working Students of NDMU
Seminars
- Basic Facilitation
- Ethics in Psychology Business Etiquette and Professionalism
- Telecounseling
- Project Psychtivated: Gearing the Psychology
- 4th Madayaw Conference
- Kapoy!: Battling Burnout and Boredom
- Motivation and Skills: LEADERSHIP, PERSONAL GROWTH, SPORTSMANSHIP AND CAMARADERIE
- Pagkahiusa
- The Science and Art of Scientific Writing
- Qualitative Data Analysis Using In-Vivo
- The How’s and Why’s of Research Publication
- An Online Seminar on Forensic Psychology
- Child & Behavior: Functional Behavior Assessment
- Eye Health VS Online Classes & Radiation
- It Really Hurts: A Webinar on Treating Low Back Pain
- Promoting Mental Health Programs & Policies in the Workplace
- STUDYING 101: Effective Learning Strategies to Maintain Motivation for Online Classes Amid Pandemic
- TikTALK: Usapang Mental Health
- Design Team Series: Layout and Social Media Handling Webinar
- DACUN-SPC COIL FORUM
- The Roles of Central Bank and Educators: An Economic and Personal Finance Perspective
- Seminar on Positive Psychology
- Seminar on Suicide Prevention
- Project Semi-Colon, I AM WHO I AM: A Seminar on Getting to Know Oneself
Internship
- Clinical Psychology Intern - New Day Recovery Center
- Industrial InternIndustrial Intern - Davao Doctors Hospital
- Counselling Intern - San Pedro College
- Teaching Intern - San Pedro College
Timeline
Community Manager
Barbell Baddies
02.2023 - 02.2024
Sales Virtual Assistant
Barbell Baddies
02.2023 - 02.2024
Content Writer
Digital Team Coach
02.2022 - Current
Bachelor of Science - Psychology
San Pedro College
08.2018 - 06.2022
Licensed Psychometrician
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