Erick Malapaya
4166 Hanford St. Union City
Summary
Versatile Warehouse Specialist with 11 years of expertise in supply chain operations. Former Crew Supervisor (3 years) with strong background in team leadership and process improvement. Highly proficient in inventory control, equipment operation, and workplace safety, with a focus on operational excellence and long-term reliability.
Overview
15
15
years of professional experience
Work History
Warehouse Associate
Vesta Food Service
Hayward San Francisco
05.2015 - Current
- Managed inventory through scanning and labeling shipments, ensuring accurate tracking of stock levels.
- Operated sit-down forklifts to move products within the warehouse efficiently.
- Collaborated with team members to efficiently complete daily order fulfillment, enhancing overall workflow.
- Monitored stock levels to ensure timely reordering of supplies, preventing shortages and maintaining operations.
- Loaded and unloaded trucks, ensuring proper handling of goods during transit.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Crew Supervisor
Jolibee USA
Union City
10.2011 - 05.2015
- Supervised crew members during peak service hours to maintain high service quality.
- Coordinated daily operations to ensure efficient workflow.
- Trained staff on food safety and customer service standards.
- Managed inventory levels and placed supply orders to ensure consistent product availability.
- Conducted regular performance evaluations for team members to support development and improve service standards.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Implemented training programs for new hires in restaurant procedures.
- Ensured compliance with health regulations and safety protocols.
Education
Associate in Electronics - 2 Years Graduate
Laguna State Polytechnic University
Sta Cruz, Laguna Philippines04-2009
High School Diploma -
Pedro Guevara Memorial National High School
Sta Cruz, Laguna Philippines04-2003
Skills
- Inventory management
- Inventory control
- Order fulfillment
- Stock monitoring
- Forklift operation
- Warehouse safety
- Packaging and labeling
- Assembly and production
- Effective communication
Timeline
Warehouse Associate
Vesta Food Service
05.2015 - Current
Crew Supervisor
Jolibee USA
10.2011 - 05.2015
Associate in Electronics - 2 Years Graduate
Laguna State Polytechnic University
High School Diploma -
Pedro Guevara Memorial National High School