Erica Caparroso
Marikina
Summary
Dedicated security professional with extensive experience at SME Supermarket, excelling in mobile patrols and complex problem-solving. Proven ability to enhance workplace safety through proactive surveillance and effective communication. First aid certified, I consistently foster a welcoming environment while ensuring the safety of all individuals on site.
Overview
1
1
year of professional experience
Work History
Security Guard
SME supermarket
11.2024 - 08.2025
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Education
High School Diploma -
05.2024
Skills
- Mobile patrols
- Event security
- Workplace safety
- Patrolling
- First aid certified
- Guard post rotation
- Complex Problem-solving
- Self-defense
- ID verification
- Report preparation
Timeline
Security Guard - SME supermarket
11.2024 - 08.2025
Sumoroy Agro Industrial Schools - High School Diploma,