ERIC TUTOR CABALDA

Business Start-up Services:

• Facilitated business registration with PEZA and BOI accreditation.
• Managed company incorporation with SEC registration.
• Process business registration with BIR, SSS, PhilHealth, and Pag-IBIG.
• DOLE establishment registration and legal document processing.
• Processing Alien Employment Permits.

Strategic Human Resources Services:

• Provides expert consultation and advice on company policies.
• Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
• Conducts HR process reviews, enhancements, and development.
• Develop comprehensive HR manuals and employee handbooks.
• Review, formulate, and implement company code of conduct.
• Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
• Partnered with leaders on HR and business functions, using a consultative approach to proactively identify and address issues and concerns.
• Enhanced employee satisfaction by implementing effective HR policies and procedures.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Facilitated cultural integration planning and developed strategies to foster employee engagement and commitment.
• Built HR consulting capabilities focused on clients undergoing organizational change and development.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Drove change management practices to enable organizational effectiveness and incorporate diversity and inclusion strategy to foster culture of inclusion to maximize competitive advantage and skills of workforce.
• Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Ensured compliance with all relevant employment laws and regulations through proactive policy development and rigorous internal audits.
• Provided expert guidance to management on complex labor relations issues, resulting in reduced risk of costly legal disputes.
• Reduced employee turnover through implementing comprehensive onboarding programs and ongoing training initiatives.
• Oversaw employee engagement initiatives, such as team-building events and recognition programs, boosting morale within the company.
• Championed a culture of continuous improvement within the HR function by regularly evaluating existing processes and seeking opportunities to enhance service delivery.
• Collected and analyzed information to monitor compliance outcomes, and identify and address trends of non-compliant behavior.

Recruitment and Manpower Planning Services:

• Executive search and head hunting.
• Collaborated with department heads to identify staffing needs and develop appropriate workforce planning strategies.
• Conducted thorough job analyses to create clear and concise job descriptions, facilitating improved candidate selection.
• Streamlined recruitment processes for faster and more efficient hiring of top talent.
• Talent assessment and profiling.
• Background and reference check.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.

Payroll and Benefits Administration, and Total Rewards:

• Assisted in the development of succession plans for key leadership positions, ensuring smooth transitions during organizational changes.
• Developed and monitored employee recognition programs.
• Structured compensation and benefits according to market conditions and budget demands.
• Administered payroll, managed salary, and benefits.
• Design and implementation of total rewards systems.

Training and Development:

• Conduct training needs assessments.
• Develop and facilitate training programs and workshops, including: Team Building, Leadership Capability Training, Supervisory Capability Training, and Customer Service.
• Developing Critical Thinking Skills, Personal Mastery, Emotional and Adversity Intelligence, Developing Resilience in the Workplace
• Facilitated employee professional growth through designing customized training programs that address individual skill gaps or areas of interest.

HR Analytics and Technology:

• Review, enhance, and implement Human Resources Information Systems (HRIS).
• Applied facts and analytics to understand trends and develop solutions to positively impact organization.
• Managed payroll systems and learning management systems.
• Collected and analyzed information to monitor compliance outcomes, and identify and address trends of non-compliant behavior.
• Utilized talent management software to enhance HR operations
• Delivered measurable improvements in HR efficiency by automating manual processes using advanced software tools.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Reduced expenses by analyzing compensation policies and implementing competitive programs, while ensuring adherence to legal requirements.

• Business Partner and HR Leadership: Acted as a strategic business partner to Yello X Supply Chain Solutions while leading the HR function under the Performance Transformation Management Team.
• Recently, I took on the additional responsibility of heading the People Design Team (Recruitment).
• Employee Relations & Performance Management:
• Performance Management: Ensured effective execution of performance management through planning, monitoring, and appraising employee work results.
• Trained managers to coach and discipline employees, fostering a culture of continuous improvement.
• Employee Relations: Provided proactive, high-quality recommendations and services to managers on all day-to-day employee relations and performance management matters.
• Ensured adherence to and accurate interpretation of policies, procedures, and employment legislation.
• HR Strategy Development: Supported the development and delivery of HR strategies, ensuring clear communication, implementation, and measurement of key people initiatives and programs to support a high-performance culture.
• People Design (Recruitment):
• Full-Cycle Recruitment: Provided comprehensive recruiting support by anticipating managers' hiring needs, refreshing job descriptions, sourcing candidates, partnering with employment agencies when required, conducting interviews, and drafting offer letters accurately and promptly.
• Work Structure Maintenance: Maintained the organizational work structure by updating job requirements and descriptions for all positions within the company.
• Employee Onboarding: Conducted orientation programs for new employees, ensuring a smooth and effective onboarding process.

• HR Operations Management: Efficiently managed day-to-day Human Resources operations, ensuring seamless and effective departmental functioning
• Mass Recruitment: Successfully conducted mass hiring of construction workers, from skilled laborers to highly technical positions, effectively meeting the company's staffing needs
• Warehouse Oversight: Oversaw the company warehouse, ensuring the safety, completeness, and availability of construction materials, tools, and equipment through meticulous daily inventory management
• Expense Management: Managed office expenses from approval to disbursement, including sourcing suppliers and purchasing materials or equipment, ensuring cost-effective operations
• Health and Safety Compliance: Ensured strict adherence to health and safety protocols, supervising Safety Officers to perform their duties effectively, particularly during the COVID-19 pandemic
• Facility Maintenance: Maintained safe and clean staff houses for engineers, architects, and office staff, as well as ensuring the construction workers' barracks were safe and hygienic

• Multi-Property HR Management: Managed HR functions across three properties: BE Hotel Mactan, BE Grand Resort Panglao, and BE Residences, ensuring consistent and effective HR practices
• Comprehensive HR Management: Handled all facets of Human Resources, including sourcing and recruitment, onboarding, labor relations, compensation and benefits (including HRIS, time-keeping, and payroll), and training and development
• Policy Review and Implementation: Spearheaded the review, recommendation, and implementation of existing company policies, ensuring they were up-to-date and effective
• Employee Behavior Intervention: Developed and implemented intervention programs to correct and modify employee behavior, fostering a positive and productive work environment

• Department Management: Oversaw the daily operations of the Logistics, Warehouse, Administrative, and Human Resources departments, ensuring all tasks were completed efficiently and effectively
• Comprehensive HR Management: Managed all facets of Human Resources, including sourcing and recruitment, onboarding, labor relations, compensation and benefits, and training and development, ensuring a well-rounded and supportive HR environment
• Expatriate Support: Provided personal assistance to Chinese expatriates, facilitating their daily activities and ensuring a smooth transition and integration into the company
• Liaison Officer: Established and maintained linkages with various government offices to secure working permits and support the company's project management needs
• Cross-Departmental Assistance: Collaborated with other departments, such as Finance and Billing/Collection, to provide comprehensive support and ensure seamless operations

• Training Program Development: Assessed and developed training programs and modules for juvenile delinquents and drug returnees, adopting a holistic approach to provide socio-psychological support for their rehabilitation and well-being
• Customized Training Modules: Tailored training modules and learning activities to suit the specific profiles of participants, ensuring effective and relevant training experiences
• Training Material Development: Created training materials and visual presentations to support the implementation of the programs, enhancing the learning experience for participants

• Employee Relations & Performance Management: Delivered proactive, high-quality recommendations and services to managers on day-to-day employee relations and performance management, ensuring strict adherence to policies, procedures, and employment legislation
• Implemented an effective Employee Relations Program by scheduling management conferences, resolving employee grievances, and counseling employees and supervisors
• HR Strategy Development & Implementation: Spearheaded the development and execution of HR strategies, ensuring clear communication, implementation, and measurement of key initiatives to foster a high-performance culture
• Full-Cycle Recruitment: Provided comprehensive recruitment support by anticipating hiring needs, refreshing job descriptions, sourcing candidates, partnering with employment agencies, conducting interviews, and drafting offer letters promptly
• Job Structure Maintenance: Updated job requirements and descriptions for all positions, maintaining an organized and current work structure
• Talent Management: Established a robust Talent Management strategy to meet staffing demands, including formulating recruiting, testing, and interviewing programs, counseling managers on candidate selection, and conducting exit interviews
• Employee Engagement & Development: Collaborated with managers to prioritize employee engagement and career development in all people initiatives, ensuring a motivated and skilled workforce
• Employee Engagement Surveys: Supported employee engagement surveys, working with leaders to analyze results and create actionable plans using S.M.A.R.T guidelines
• Performance Management: Ensured effective performance management through planning, monitoring, and appraising employee work results, training managers to coach and discipline employees effectively
• Employee Benefits Management: Maintained employee benefits programs by assessing needs and trends, recommending programs to management, directing benefit claims processing, evaluating contract bids, awarding contracts, and designing educational programs on benefits
• Labor and Legal Compliance: Ensured compliance with labor laws and regulations by monitoring and implementing HR requirements in coordination with the Department of Labor and Employment and other government agencies
• Employee Discipline: Conducted investigations, maintained records, and represented the organization at hearings to ensure fair and just implementation of employee discipline
• Policy and Procedure Management: Prepared, updated, and recommended human resource policies and procedures to maintain management guidelines
• HR Staff Management: Recruited, selected, oriented, and trained HR staff, ensuring a competent and effective team
• Employee Counseling: Conducted counseling sessions for employees addressing performance and behavioral issues
• Process Improvement: Proactively identified opportunities to improve HR policies, processes, and procedures
• Termination Management: Prepared termination letters, determined severance independently, and participated in termination meetings
• Training and Support: Trained and provided subject matter advice and backup to HR team members, collaborating on projects to support business needs

• Labor Relations Administration: Managed the administration of general policies and programs for labor relations, ensuring smooth and effective operations
• Performance Management & Discipline: Provided expert counsel and advice on performance management and disciplinary actions, fostering a fair and productive work environment
• Policy Review & Improvement: Conducted thorough reviews of company policies and procedures, recommending and implementing improvements to enhance organizational efficiency
• Compliance & Legal Risk Management: Ensured strict adherence to company policies and procedures, minimizing legal risks through compliance with all regulatory requirements mandated by the government
• Grievance & Arbitration Management: Effectively managed employee grievances and provided arbitration support to avoid litigation and mitigate legal risks
• Resignation & Termination Procedures: Handled resignation and termination processes, addressing potential legal matters related to employee lawsuits against the employer
• Employee Benefits Management: Maintained employee benefits programs, informed employees of benefits, and directed the processing of benefit claims, ensuring comprehensive support and satisfaction
• Employee Counseling: Conducted counseling sessions for employees on performance and behavioral issues, promoting a positive and supportive work environment
• Policy & Procedure Management: Prepared, updated, and recommended human resource policies and procedures, maintaining clear management guidelines
• HR Staff Management: Recruited, selected, oriented, and trained HR staff, ensuring a competent and effective team
• Process Improvement: Proactively identified opportunities to improve HR policies, processes, and procedures, driving continuous improvement
• Termination Management: Prepared termination letters, determined severance independently, and participated in termination meetings
• Training & Support: Trained and provided subject matter advice and backup to HR team members, collaborating on projects to support business needs

• Key Achievements:
• Leadership: Directed Human Resources operations for Visayas and Mindanao, managing a team based in Cebu Regional Office (Aug 2006 - Aug 2011)
• Strategic Transition: Transferred to Head Office in Makati to support the Recruitment and Training Department while continuing to lead HR for Visayas and Mindanao (Aug 2011 - Jul 2012)
• Merger Oversight: Returned to Cebu to oversee the successful transition during the merger of Allied Banking Corporation and Philippine National Bank (Aug 2012 - Nov 2012)
• Employee Relations & Labor Relations (Visayas and Mindanao):
• Documentation & Compliance: Ensured meticulous documentation and safekeeping of employee records, coordinating with department heads to maintain compliance
• Policy Adherence: Monitored and enforced adherence to company policies, facilitating disciplinary actions in collaboration with Head Office
• Training & Development (Visayas and Mindanao):
• Logistics Management: Organized logistics for training programs, including budget preparation, venue arrangements, and training materials
• Training Delivery: Conducted training sessions on Supervisory Skills Development, Customer Service, Service Recovery, Leadership, and technical seminars
• Post-Training Evaluation: Ensured thorough documentation and reporting post-training sessions to measure effectiveness and areas for improvement
• Recruitment (Visayas and Mindanao):
• Talent Acquisition: Sourced and pre-screened candidates, conducted psychological testing, and interpreted results for Allied Bank and Philippine National Bank applicants
• Interviewing & Onboarding: Conducted interviews, endorsed qualified candidates to respective branches/departments, and managed hiring documentation and orientation for new employees
• Performance Management (Visayas and Mindanao):
• Performance Coordination: Ensured optimal employee performance by coordinating with branch/department heads and gathering performance feedback
• Appraisal Monitoring: Monitored timely submission and thorough review of Performance Appraisal Reports
• Employee Engagement: Established strong rapport with employees, maintaining open communication channels
• Feedback & Counseling: Provided constructive feedback and motivation, conducted counseling for probationary employees with work-related issues
• Probationary Oversight: Closely monitored the performance of all probationary employees
• Employee Movements: Monitored employee movements and transfers
• Compensation & Benefits:
• Timekeeping Accuracy: Monitored daily time records through E-motion (a payroll system) ensuring data accuracy
• Benefits Processing: Processed Social Security benefits, including sickness notifications, reimbursements, and maternity benefits; handled loan applications
• Fund Management: Processed Home Mutual Development Fund benefits, including loan applications and membership enrollment
• Leave Management: Monitored employees' leave of absence, including sick leave, vacation leave, mandatory leave, and emergency leave