Shopify
Eric Selgas
Data Entry Specialist [Remote]
Liloan,Cebu, Philippines
Summary
Systematic, productive, meticulous, detail-oriented, organize and results-driven Data Entry Clerk with 10 years of experience in organizing and managing data. Trained in database systems management using various technology platforms. Efficient in overseeing project deadlines by prioritizing and communicating with teammates.
Overview
4
4
years of post-secondary education
19
19
years of professional experience
Work History
Data Entry Specialist
Upwork
Santa Clara, CA
03.2013 - Current
- Performed more than 40 hours per week 10-key actions while maintaining 100 % error rate.
- Organized, sorted and checked errors input data against original documents.
- Sent completed entries to client for evaluation and final approval.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Completed data entry tasks with accuracy and efficiency.
- Managed large data projects, including workflow scheduling, data entry and accuracy verification.
- Monitored database updates and verified for correctness.
- Supported sales department with special projects resulting in efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Obtained scanned records and uploaded into database.
- Identified data entry errors and reported to necessary departments.
- Tracked and maintained records for sales department.
- Executed data verification to detect errors.
Owner
Onset23 Data Solutions
Liloan, Cebu, Philippines
05.2015 - 04.2020
- Wrote regulations and distinguished SOPs for Business Process Outsourcing companies with 40+ employees.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised, deployed and monitored processes to boost long-term business success and increase profit.
- Streamlined operations and budgeted effectively to decrease spending limits.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Hired and supervised training of over 40+ chat support agents employees.
- Maintained up-to-date administrative records to monitor operational conditions.
- Used internal software to maintain files and administrative records.
- Promoted business via social media to generate leads and maximize brand identity.
- Coached and mentored team of 40+ employees through effective recruitment, hiring and goal setting methods.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Provided elite customer service to over thousands of customers per day by resolving escalated problems and calmly responding to shifting priorities.
Manager
Innodata Isogen
Mandaue, Cebu, Philippines
01.2007 - 03.2013
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Demonstrated new products, procedures and techniques to employees.
- Oversaw and optimized work of 30 production associates performing high-quality of work.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Evaluated report data to proactively adjust and enhance daily operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cross-trained existing employees to maximize team agility and performance.
- Trained new employees in specific job requirements.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Conducted scheduled and impromptu evaluations to assess work performance.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Bachelor of Science - Computer, Information Technology
Bachelor Of Science In Computer Education
University Of Southern Mindanao 06.1998 - 04.2002
Skills
Data acquisition
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
PipelineDeals
Salesforce
Quote
Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.
Jim Rohn
Timeline
Owner
Onset23 Data Solutions
05.2015 - 04.2020
Data Entry Specialist
Upwork
03.2013 - Current
Manager
Innodata Isogen
01.2007 - 03.2013
Bachelor of Science - Computer, Information Technology
Bachelor Of Science In Computer Education
06.1998 - 04.2002
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