KENNETH JUDE P. EREJE
TEACHER I
CITY OF TALISAY,NIR - NEGROS OCCIDENTAL
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
9
9
years of professional experience
Work History
TEACHER I
DEPARTMENT OF EDUCATION
3 2019 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
FINANCIAL ADVISOR
BDO LIFE ASSURANCE
07.2015 - 03.2019
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
CUSTOMER SERVICE REPRESENTATIVE
CONVERGYS
9 2014 - 6 2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Streamlined call center processes for improved efficiency and reduced wait times.
Education
BACHELORS DEGREE IN ELEMENTARY EDUCATION - SPECIAL EDUCATION
01.2011 -
MASTER IN EDUCATION - SPECIAL EDUCATION
01.2023 -
Skills
Behavioral disorders knowledge
Class behavior management
School activity planning
Active listening
Problem-solving
Energetic work ethic
Call center experience voice and non-voice
Financial planning
Social Media Marketing
Timeline
UNIVERSITY OF ST. LA SALLE - MASTER IN EDUCATION, SPECIAL EDUCATION
01.2023 -
FINANCIAL ADVISOR - BDO LIFE ASSURANCE
07.2015 - 03.2019
UNIVERSITY OF ST. LA SALLE - BACHELORS DEGREE IN ELEMENTARY EDUCATION, SPECIAL EDUCATION
01.2011 -
TEACHER I - DEPARTMENT OF EDUCATION
3 2019 - Current
CUSTOMER SERVICE REPRESENTATIVE - CONVERGYS
9 2014 - 6 2019