Eraiza Bianca Juanatas
Nurse
113 Hullmar Drive Northyork Ontario
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams and Dedicated compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
16
16
years of professional experience
Work History
SENIOR SALES MANAGER
METPHIL MEDICAL COMPANY
03.2022 - 04.2024
- Initiated a comprehensive customer feedback program that led to continuous improvement initiatives across various departments within the organization.
- Managed complex contract negotiations with suppliers to reduce procurement costs without compromising quality or service levels.
- Led cross-functional teams to successfully launch new products, ensuring timely market entry and optimal positioning within competitive landscapes.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Implemented data-driven decision-making to optimize pricing strategies, yielding higher profit margins on key product lines.
- Negotiated profitable contracts with major clients, securing their loyalty while maximizing company revenue.
- Expanded market share with the introduction of innovative product offerings and strategic partnerships.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
Sales Manager
Metphil Medical Company
01.2020 - 04.2022
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Regional Administrative Supervisor
Philippin OPPO Mobile Technologies Inc.
10.2017 - 11.2019
- Ensured compliance with company policies and procedures through diligent oversight of regional activities.
- Boosted team productivity through regular performance evaluations, feedback sessions, and professional development opportunities.
- Streamlined administrative processes by implementing efficient regional management strategies.
- Increased workflow efficiency by identifying bottlenecks in existing processes and proposing targeted improvements.
- Safeguarded confidential information by developing secure storage systems and enforcing strict access controls.
- Coordinated regional events and meetings to foster communication, collaboration, and knowledge sharing among staff members.
- Reduced operational costs for the region through effective resource allocation and budget management.
- Enabled informed decision making for senior leadership by providing thorough analysis of financial reports.
- Managed complex schedules and logistics for multiple executives simultaneously, ensuring seamless operations at all times.
- Supported talent acquisition efforts by assisting with recruitment, onboarding, and training initiatives for new employees.
- Improved employee satisfaction by addressing concerns and implementing targeted solutions in a timely manner.
- Implemented data-driven decision-making processes to enhance overall efficiency within the region.
- Resolved multi-faceted issues promptly using excellent problem-solving skills, minimizing disruptions to daily operations.
HR Generalist
Philippine OPPO Mobile Technologies Inc.
01.2017 - 10.2017
- Developed customized training programs to enhance employee skills and boost productivity levels.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Evaluated employee performance fairly using standardized metrics to foster a merit-based work environment.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Designed professional development opportunities that aligned with individual career goals as well as overall business objectives.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
- Improved employee retention by implementing effective onboarding and training programs.
- Supported company growth by leading successful recruitment and hiring campaigns.
College Program Head
British College International, Inc.
06.2015 - 11.2015
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Marketing Executive
British College International, Inc.
12.2014 - 05.2015
- Coordinated trade shows and events to showcase company offerings, generating leads and increasing brand visibility in target markets.
- Negotiated favorable contracts with vendors, ensuring high-quality services at lower costs.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Expanded digital reach by executing targeted online advertising campaigns across multiple platforms.
- Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Increased customer loyalty through the development of tailored loyalty programs and personalized marketing efforts.
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
School Director
British College International Inc.
05.2012 - 11.2014
- Implemented innovative teaching methods that encouraged critical thinking skills, problem-solving abilities, and collaboration among students.
- Improved school performance by implementing strategic plans and curriculum development initiatives.
- Strengthened teacher-student relationships by promoting positive discipline strategies and open communication.
- Increased parent involvement in school activities by organizing community outreach programs and regular parent-teacher conferences.
- Established partnerships with local businesses and organizations to provide students with internship opportunities and real-world experiences.
- Oversaw day-to-day operations of the school, including staff supervision, facilities management, and budget oversight, ensuring a seamless educational experience for students.
- Expanded course offerings to meet the diverse needs of students, introducing new electives and advanced placement options.
- Developed comprehensive support services for at-risk students, coordinating intervention programs designed to improve academic performance and wellbeing.
- Managed budget allocations effectively, ensuring optimal utilization of resources for maximum impact on student success.
- Led successful accreditation processes, maintaining compliance with national standards and ensuring continued recognition as a quality educational institution.
- Provided detailed feedback to teams after analyzing each educator's responsibilities.
- Oversaw budget, marketing and curriculum development for school operations.
College Instructor
British College Instructor
11.2011 - 03.2012
- Participated in ongoing professional development opportunities to stay current with industry trends and improve teaching skills.
- Served on college committees focused on improving academic programs, policies, or procedures for greater institutional effectiveness.
- Enhanced student comprehension by utilizing a variety of teaching methods, including lectures, discussions, and group activities.
- Conducted assessments of student progress, using data to inform instructional decisions and adapt lesson plans accordingly.
- Designed course materials that aligned with learning objectives while also meeting diverse learning needs of the student population.
- Incorporated real-world examples into lessons to make complex concepts more accessible and engaging for students.
- Developed strong relationships with students through clear communication and active listening, fostering an inclusive classroom environment.
- Mentored new faculty members to promote professional growth and enhance the overall teaching community.
- Improved overall class performance by providing regular feedback and tailored support to individual students.
- Maintained detailed records of student attendance, participation, and academic performance for accurate reporting and evaluation purposes.
- Provided extra help during office hours or through additional tutoring sessions to ensure all students had access to necessary resources for success.
Registered Nurse Trainee
Urdaneta Sacred Heart Hospital
11.2009 - 02.2010
- Performed advanced nursing procedures skillfully under supervision, refining technical expertise in critical aspects of patient care.
- Enhanced patient care by conducting thorough assessments and developing individualized care plans.
- Safeguarded patients'' well-being by strictly adhering to infection control protocols and maintaining a safe clinical environment.
- Managed time effectively amid high-volume workloads, prioritizing tasks based on urgency while maintaining attention to detail for accurate record-keeping and reporting purposes.
- Supported patients'' emotional needs by offering empathetic listening services, reducing anxiety levels during challenging health experiences.
- Reduced medical errors by implementing a medication administration system for accurate and timely drug delivery.
- Facilitated smooth transitions of care within the healthcare team through clear communication and detailed documentation.
- Collaborated with interdisciplinary teams to optimize patient outcomes and streamline healthcare processes.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
Registered Nurse Volunteer
Dr. Marcelo M. Chan Hospital
10.2009 - 12.2009
- Demonstrated cultural competence when caring for diverse patient populations.
- Served as a liaison between patients, families, and healthcare providers to ensure effective communication of needs and concerns.
- Assisted in research projects aimed at advancing nursing practice within the field of healthcare.
- Contributed to the reduction of hospital-acquired infections by consistently adhering to strict infection control protocols.
- Administered medications safely and accurately, reducing medication errors and improving patient safety.
- Participated in quality improvement initiatives to streamline processes, enhance workflow efficiency, and improve overall patient satisfaction.
- Coordinated discharge planning activities with case managers for seamless transitions from hospital to home or other facilities.
- Assisted primary care provider with procedures by preparing appropriate instruments and sterile field.
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
Registered Nurse Volunteer
Redcross Urdaneta Chapter
08.2009 - 09.2009
- Demonstrated cultural competence when caring for diverse patient populations.
- Assisted in research projects aimed at advancing nursing practice within the field of healthcare.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Sales Representative
U2 Fashion
06.2008 - 11.2008
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Science - Nursing
Lyceum Northwester University
Dagupan, Province Of Pangasinan, Philippines 04.2001 -
Vocational Course - Housekeeping NCIII
TESDA
Dagupan, Province Of Pangasinan, Philippines 04.2001 -
Vocational Course - Caregiving NCII
TESDA
Dagupan, Province Of Pangasinan, Philippines 04.2001 -
Vocational Course - Housekeeping NCII
TESDA
Dagupan, Province Of Pangasinan, Philippines 04.2001 -
Vocational Course - Food And Beverage Services NCII
TESDA
Dagupan City 04.2001 -
Skills
Business growth and retention
undefinedAccomplishments
- Named "best employee of the Year" in year 2018.
- Achieved top 1 on internal audit training exam by achieving 91% with accuracy and efficiency examination under ISO-9001-2015 training.
- Created a company-wide, comprehensive training program and procedure under ISO-900-2015 for all sales team members.
Affiliations
- Philippine Nurses Association
- Recross Urdaneta Chapter Member
Timeline
SENIOR SALES MANAGER
METPHIL MEDICAL COMPANY
03.2022 - 04.2024
Sales Manager
Metphil Medical Company
01.2020 - 04.2022
Regional Administrative Supervisor
Philippin OPPO Mobile Technologies Inc.
10.2017 - 11.2019
HR Generalist
Philippine OPPO Mobile Technologies Inc.
01.2017 - 10.2017
College Program Head
British College International, Inc.
06.2015 - 11.2015
Marketing Executive
British College International, Inc.
12.2014 - 05.2015
School Director
British College International Inc.
05.2012 - 11.2014
College Instructor
British College Instructor
11.2011 - 03.2012
Registered Nurse Trainee
Urdaneta Sacred Heart Hospital
11.2009 - 02.2010
Registered Nurse Volunteer
Dr. Marcelo M. Chan Hospital
10.2009 - 12.2009
Registered Nurse Volunteer
Redcross Urdaneta Chapter
08.2009 - 09.2009
Sales Representative
U2 Fashion
06.2008 - 11.2008
Bachelor of Science - Nursing
Lyceum Northwester University
04.2001 -
Vocational Course - Housekeeping NCIII
TESDA
04.2001 -
Vocational Course - Caregiving NCII
TESDA
04.2001 -
Vocational Course - Housekeeping NCII
TESDA
04.2001 -
Vocational Course - Food And Beverage Services NCII
TESDA
04.2001 -
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