Enrique Luis
Paranaque City
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Account Executive
Ogilvy Philippines
Makati City, Metro Manila
01.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Collaborated with internal teams to develop account strategy.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Marketing Intern
Bookshelf PH
Makati (Remote)
08.2020 - 10.2020
- In charge of content to be used and uploaded on to their website
- Conducted interviews with authors from the US and the Philippines to recruit them on to the platform
- Helped develop marketing plans for book launches
- Assisted with the development and editing of marketing materials such as blog posts and email campaigns for their website.
Marketing Intern
Ambidextr Media Corporation
Makati (Remote)
01.2020 - 07.2020
- Created an e-commerce website for books using Godaddy
- Video production and editing for clients
- Provided support to the Business development team by accompanying them on client meetings
- Helped conduct interviews of executives in the e-commerce industry for one of Ambidextr's books
- Commended on attention to detail and ability to adjust to different deadlines.
Education
Bachelor of Science in Business Administration -
Enderun Colleges
12.2021
A-Levels -
British School of Beijing
06.2015
Skills
Client Relationship Building
Account Management
Teamwork
Written and verbal communication
Market Research
Presentation
Languages
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Filipino
Intermediate (B1)
Awards
- Certificate from Thunderbird School of Global Management
- Top 1 Student in Business Administration for 2018-2019
- Top 2 Student in Business Administration for the First Semester 2019-2020
- Dean's Lister
References
References available upon request.
Timeline
Account Executive
Ogilvy Philippines
01.2023 - Current
Marketing Intern
Bookshelf PH
08.2020 - 10.2020
Marketing Intern
Ambidextr Media Corporation
01.2020 - 07.2020
Bachelor of Science in Business Administration -
Enderun Colleges
A-Levels -
British School of Beijing