Dynamic leader with a proven track record at J.P. Morgan Chase, excelling in project management and fostering teamwork. Streamlined operations, enhancing team efficiency and productivity. Demonstrated excellence in analytical thinking and complex problem-solving, achieving milestones ahead of deadlines. Recognized for empowering team members and promoting a culture of continuous improvement.
Overview
11
11
years of professional experience
Work History
Team Leader
J.P. Morgan Chase
Taguig, Metro Manila, Philippines
04.2009 - 04.2020
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
Devised and implemented processes and procedures to streamline operations.
Streamlined internal processes, reducing project completion times and increasing overall efficiency.
Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
Education
Bachelor of Science in Commerce - Major in Business Management
De La Salle University - Manila
Taft Avenue, Manila
12-2008
Skills
Teamwork and collaboration
Attention to detail
Project management
Work Planning and Prioritization
Complex Problem-solving
Analytical thinking
Verbal and written communication
Decision-making
Data analysis
Timeline
Team Leader
J.P. Morgan Chase
04.2009 - 04.2020
Bachelor of Science in Commerce - Major in Business Management