Engr. Miguel Louise Felisilda
Silay City
Summary
I am a Certified Chemical Engineer and Certified Laboratory Technician with Safety Officer 1 certification, specializing in data analysis (SQL, Tableau, R), root-cause analysis (RCA-CAPA), and customer relations. Experienced in handling customer queries, complaints, and quality assurance to ensure high satisfaction and process efficiency. Strong analytical, communication, and organizational skills, enabling effective collaboration in team environments. Recently earned the Google Data Analytics Certificate, further strengthening expertise in data-driven decision-making and process optimization. Passionate about continuous learning and delivering strategic solutions for operational excellence. Seeking an opportunity to contribute and grow within your company.
Overview
2026
2026
years of professional experience
Work History
Junior Engineer - Quality Assurance and Quality Control
Hawaiian-Philippine Company
02.2022 - Current
- Collected and analysed data from mainline production processes to accurately assess product yield and evaluate the effectiveness of preventive measures
- Spearheaded the resolution of quality issues for both internal and external customers, enhancing satisfaction and trust
- Investigated customer inquiries and complaints, leading quality assurance initiatives to address concerns
- Supervised team members, ensuring strict adherence to Standard Operating Procedures (SOPs)
- Prepared and submitted detailed quality control reports within required timelines
- Collaborated with vendors to implement Corrective and Preventive Actions (CAPA) in key operations
- Led rigorous quality audits, reinforcing control measures for both products and byproducts
- Conducted through quality evaluations of byproducts from the White Sugar Line to maintain premium product quality
- Performed critical final product inspections to ensure compliance with company and customer standards
Junior Engineer - Boiling House Department
Hawaiian-Philippine Company
- Conducted regular machinery inspections and chemical integrity verification to uphold production excellence
- Developed comprehensive quality management reports with strategic improvement recommendations
- Led safety and hygiene initiatives, enhancing workplace safety standards
- Implemented Root-Cause Analysis in weekly audits to drive continuous improvement
- Streamlined problem-solving workflows for prompt and effective departmental response
Junior Engineer - Laboratory
Hawaiian-Philippine Company
- Optimized and supervised the Fermentation Process, ensuring accurate preparation, formulation, and process control
- Monitored and regulated the Distillation Process, maintaining thorough documentation and quality control of the final product
- Collected and analysed process data throughout Fermentation and Distillation, forecasting reaction rates and estimating product yield based on historical and real-time data
Education
Bachelor of Science - CHEMICAL ENGINEERING
University of Negros Occidental Recoletos
Bacolod City, Province Of Negros Occidental, Philippines01.2020
Skills
- R Programming
- Data Cleaning
- Data Analysis
- Data Visualization
- HACCP
- Autocad
- SAP Software
- Time Management
- Problem Solving
- MS Office Applications
- MS Word
- Excel
- PowerPoint
- Computation
- Calculation
- Effective Presentations
- Technical analysis
- Project support
- Problem solving
- Data collection
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Personal Information
- Date of Birth: 12/10/97
- Nationality: Filipino
- Marital Status: Single
- Visa Status: Visit Visa
Training
FOOD QUALITYAND SAFETY WEBINAR: TOWARDS A SUSTAINABLE, FAIR, AND SAFE FOOD FUTURE PICHE BATANGAS, PIChE Batangas Chapter - ZOOM Video Conferencing Application
PROCESS SAFETY: FUNDAMENTALS OF WORKPLACE HAZARD IDENTIFICATION, RISK ASSESSMENT AND CONTROL, PIChE Bicol Chapter - ZOOM Video Conferencing Application
GOOGLE DATA ANALYTICS SPECIALIZATION, COURSERA
Internship
Victorias Milling Company, Intern, Victorias City, Negros Occidental, 02/01/21, 03/01/21
- Introduced to and practiced various processes of the Sugar Milling Industry while supervised
- Equally proportioned time allotments in Cane Acceptance and Processing, Boiling House, Refinery, and Quality Assurance and Quality Control
- Exercised co-supervision of Boiling House and Refinery procedures
Timeline
Junior Engineer - Quality Assurance and Quality Control
Hawaiian-Philippine Company
02.2022 - Current
Junior Engineer - Boiling House Department
Hawaiian-Philippine Company
Junior Engineer - Laboratory
Hawaiian-Philippine Company
Bachelor of Science - CHEMICAL ENGINEERING
University of Negros Occidental Recoletos
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